I am a distributor of netro products in Vietnam market
My customer just sent back a product with a burnt electronic device inside (pictured). can you tell me what the possible reason is and how to fix it.
- 220V (stable) power supply
- no lightning or explosion
- Full safety equipment to protect electrical equipment when there is a problem.

Thank you very much

For

Just got the Sprite 6 controller and it won't connect to Wi-Fi. I have a mesh wi-fi system and the controller has full bars but it just refuses to connect. I reset it a couple times , I  unplugged and plugged it back in , I tried deleting the app and doing it again and still no luck. I just keep getting an error saying ''Action control parameter missing or value is empty'' no clue what that means. Can anyone give me some advice on what else I can possibly do to make this work.. Thank you.

I had to cancel watering because it’s 25F this morning. It’s because the weather is misinterpreted. The forecast today is 58/34, but that means it will be 34 for tonight’s low. Last night’s low was 25 and the Netro should look at that number for watering this morning. 

Hi have my whisperer installed in a garden bed, it saying 0% moisture when the soil is quite wet and it is saying temp is 200 C up to 380 C I have reset it many times but continues to give these readings.

Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini. I have tried deleting and reinstalling the app several times and the app works until I put my login details in, then it crashes.

Anyone have an issue with the pixie battery not charging from the unit using solar? My battery level is down to 19% and I live in Hawaii, lots of sun. Not sure if I did something wrong.

La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla

Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

Buenas ! No logro que prenda el riego .. si ven en la

Foto tengo una electro válvula roja .. para un lado funciona el llenado de la pileta , para el otro el riego x manguera .. en 0 Que es donde está en la foto debería darle la orden la computadora para que encienda la bomba y empiece a regar q estoy haciendo mal ??

I can’t seem to be able to reschedule my program 

I currently have one Whisperer for a single zone that covers lawn. As I have 4 lawn zones can I add the lawn Whsiperer to all 4 zones?

Whisper temperature and solar data availability to ITTT or another application so I can trigger events on Leviton system.

I would like to see the saving in euro, not dollar.

Hola, compre el Netro whisperer y con 2 dias al menos 4 h al sol y siempre la luz roja es normal esto?

Pone que 1h es 2 a 3 dias y aun no ha encendido ningun dis y tampoco lo he podido configurar ni nada.

seems that whisperer didnt collect data for almost one month!!, this is due to battery? we are in winter but it’s installed on a sunny place!! and app did no send alerts when this happens!!?

Good Afternoon Everyone,

My Pixie is having issues charging via solar. I live in San Diego, CA and my backyard is not shaded; the device gets at least 8-9 hours of sunlight per day, but that only yields about 8-10% battery. I have it set to check in every 4 hours. So it shouldn’t be burning through the battery too much, and the problem started only about a two months ago.

Thank you all for your help in advance!

Duane

Hicimos la instalación tal como figura el manual pero ni las electroválvulas ni la bomba de agua enciende cuando programó el riego. La app dice q está regando pero no funciona el riego.

currently I have a rain bird 4 station device without wifi which gives me satisfaction but unfortunately without wifi zpres research on the internet your device interests me and I want to have some explanation

 - does the device work and trigger the irrigation program in case of wifi failure

 -Does the device back up program data in the event of a power outage?

 - does the humidity sensor come with the device i no where can i buy it

 thank you for answering my questions