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Wi-Fi connectivity

saketshah
Updated at 2021-05-31 21:20:22 UTC 

Hi!

I am having reconnecting to my home wifi after I changed the router.

I've followed the steps, reset thru the box and can see netro network come up. But it doesn't connect. Tried several times with unplugging the box completely but not resolved.

Appreciate your help.

View: 1552   Answer: 1

Wisperer not working

Andrea Paparotti
Updated at 2021-05-31 14:42:20 UTC 
Hi all, one of my whisperer is not working after the winter season. If I press the button it just blind a red light and then nothing. I have left it under plenty sun for the last 3 weeks but nothing appened... Any suggestion? Thanks
View: 1565   Answer: 2

Netro Pixie Timer

claudinne
Updated at 2021-05-20 17:09:36 UTC 
Does the Netro Pixie timer work with low pressure or gravity watering systems? 
View: 1613   Answer: 1

Whisperer shows different data on hourly vs daily humidity

Panos Charalambopoulos
Updated at 2021-05-03 07:40:53 UTC 

My whisperer shows 99% humidity stuck in one zone in the hourly and dashboard views. The weekly daily monthly views all show progressively dropping humidity. Which one is correct and how do I possibly reset this ? Also do my watering schedules get affected by the hourly or the daily humidity ?  My other whisperer shows consistent data between hourly and other views. 



View: 1445   Answer: 1

Whisper controlled zone down to 11%

Simon Clark
Updated at 2021-04-28 20:59:55 UTC 
Hi. 
I have a whisper connected to a zone that I have defined as new plant as it’s young vegetable plants. It says it will run every day for 9 minutes. 
However it’s not come on for the last week and when I checked today the moisture was down to 11%! 
Why hasn’t the zone been running? 
I can’t rely on your product if it doesn’t do the basics that keeps my plants alive. 
View: 1581   Answer: 1

Weather data

Vardhan Rajkumar
Updated at 2021-04-21 18:03:34 UTC 

Just renabled netro after winter.  I see that the app thinks it has rained over the last few days, but there hasn't been any rain.i have darksky as the provider.  Is darksky still working?

Thanks

Vardhan

View: 1545   Answer: 1

Whisperer

Michael Sheahan
Updated at 2021-04-19 21:19:54 UTC 
Purchased in Nov of 2020 and stored until recently in basement.  When I went to put it for the season the battery was dead.  I understand it needs to be charged which I did for two days.  When I turn it on, I get solid white, then green and then red.  I also noticed it’s missing from my sensor list in the app. Like it has been deleted.   If I click edit button. Nothing happens.  Can you please help?  Thank you. 
View: 1483   Answer: 1

My sprinklers keep watering beyond the timer

Tony Pellegrino
Updated at 2021-04-13 19:14:36 UTC 

Why does my sprinklers keep watering after the timer has expired.

View: 1531   Answer: 1

is there a firmware update that i can apply?

jjmengibar
Updated at 2021-04-05 18:19:11 UTC 
Zones 12 Serial number E4956E4B65BD Hardware version 1.2 Firmware version 1.1.3 Last active 2021/04/05 20:11
View: 1622   Answer: 1

Many inexplicable Manual runs

Panos Charalambopoulos
Updated at 2021-04-03 11:37:15 UTC 

Hello everyone ,


During the last hour or so my netro spark has been doing these inexplicable Manual runs. They start and stop on their own without any manual input . Any ideas ?


View: 1631   Answer: 1

Wild Swings In Moisture %

Mike Biondo
Updated at 2021-03-27 22:08:54 UTC 

Hi,


I am seeing 20%+ increases in soil moisture when there is no rain and I am not watering and also 20%+ reductions in moisture directly after watering which seems counterintuitive. Is this normal? Can anyone explain what is going on to me? Thank you!


Mike

View: 1621   Answer: 1

Netro Sprite 2.5.3 no watering and no reset

AMC
Updated at 2021-02-18 13:04:06 UTC 

hello,


I installed my nero sprite-12 2 months ago. Today , finally, I connected my 6 valves and the C cable to the Nero. Then, I tried to watering the first one (doing play bottom) but the valve does not work. I put 24v int he valve directl and it started watering. Then, I check with a multimeter the output for the valve in the nero controller and It was 0v.


Then, I delet the controller in the app and tried to reset the Nero sprit but I doesnt do anything. I hold the rst button during 8 or more second  several times but the led stills keep lighting and no wifi radiated to connect. 


¿How Can I solve this issue?   


APP version 2.5.3

View: 1693   Answer: 2

Master valve timing

joeac
Updated at 2020-12-04 05:38:31 UTC 

Product: Sprite

I am using a master valve upstream of my branch line solenoids. It seems that the master and downstream solenoids shut off simultaneously, or, perhaps, the downstream solenoid shuts off first. This means that when the system is off there is high pressure between the master valve and the solenoids.

This isn't ideal for the case where the user has high water pressure, and (in Australia) when using 19mm poly pipe it can result in slow dripping leaks until the pressure releases. This pressure isn't present when the downstream solenoids are operating. 

Additionally, I notice a hammering sound when the system starts up. I wonder if this is from two valves opening almost simultaneously?

Can I ask/suggest, if a better method of solenoid timing is:

For start of run: downstream solenoid 'on', wait 1 second, master valve 'on'

For change of zones: downstream solenoid of current zone 'off', wait 1 second, downstream solenoid of new zone 'on'

For end of run: master valve 'off', wait 1 second, downstream solenoid 'off'

Would that seem practical? I'm thinking of how to reduce stress on the components in the system.

It's a great product, by the way!

Joe

View: 1675   Answer: 1

Email address length

Alberto Castro Hinojosa
Updated at 2020-10-24 21:37:57 UTC 

Hello,

I could not register in the app with my normal email address as it seems is too long... 


I did not have this problem in any other app or service.


Could you review please? 

View: 1719   Answer: 1

HomeOwner

Isaac Fishman
Updated at 2020-09-21 01:14:55 UTC 
Netro app worked fine for 4 months. Then zone 3 stopped watering, but netro is showing zone 3 as watering.  How do I fix this? Thanks!
View: 1723   Answer: 1

controller kept go offline

Tungster Tran
Updated at 2020-09-05 01:12:13 UTC 
Hello, wondering why my watering controller kept going offline.  Once turning it off/on, it will goes online again but will go off in several hours later.  Is it time for me to get a new controller?  I hope not
View: 1955   Answer: 2

Battery not charging

Petar Nedyalkov
Updated at 2020-08-21 18:24:41 UTC 

Hi, 


My solar powered controller doesn’t charge its battery - not sure if it’s a battery problem - the controller is under direct sunlight for at least 6 hours every day.


I’ve set it to water for 1 hour every day so it’s a simple On/Off once a day.


Have other people had this issue?

View: 1956   Answer: 2

Unable to reset into Host mode to change WiFi setting

dabo
Updated at 2020-08-16 17:29:54 UTC 

Hello,


I have a 6 zone Netro sprite and need to update my wifi settings. No matter what I do I'm unable to get the Netro to enter host mode. I've tried hitting the RST button numerous times before or after manual reboots (even waiting the full 3+ minutes after re-plugging the device in). I even tried a full manual reset by holding the RST button for 10 seconds and the device still doesn't reset. I'm starting to doubt whether the reset button on my device works.

Has any one had any similar problems or pointers for just getting the Netro to join a new WiFi network? I'd rather not do a full reset and lose my zone settings, but at this point I've even tried that and can't get that working.

View: 1964   Answer: 2

No funciona

Fre Camp
Updated at 2020-08-13 07:40:48 UTC 
En la APP todo parece ir bien, pero no riega.
View: 1830   Answer: 2

Battery not holding charge

Steve Walczak
Updated at 2020-08-12 17:49:20 UTC 
I have noticed in the past two days that timer is offline. Checked and hit button on timer and no activity even after 3 second hold. Brought battery in to charge via USB cable until LED on battery was green. Reinserted battery into timer, LED on timer blinked red once and now will no respond to anything I do. Battery obviously not holding a charge. Any answers?
View: 1828   Answer: 2