Add "Year" moisture and light chart

Roman Stanek
Updated at 2020-12-27 18:34:40 UTC 

It would be helpful to see the moisture and light charts for the full year and not just for weeks or months


Thanks!

View: 136   Answer: 1

Pixie Valve Issue

Alec Simonson
Updated at 2020-12-15 05:48:10 UTC 

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.


The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?


Thanks,

Alec

View: 164   Answer: 2

Sensor Temperature Reporting

Nasser Ahmed
Updated at 2020-12-14 02:12:42 UTC 

One of my sensors is reporting strange temperature numbers. Any ideas on how to fix this. I tried a reboot and a reset (remove and add again).



View: 216   Answer: 1

Automatic switch to 12 hour reporting for sensors

Julian Hansen
Updated at 2020-12-10 12:30:21 UTC 
Hi I have 6 senors that have all worked perfectly for 3 months unattended. A month ago I noticed 1of them only had 5% charge so I switched it to 12 hour reporting and it is now on 38%. Today another sensor has gone to 0% charge and stopped reporting. It would be great if you could be set it automatically switch at say 30% charge. It will be 3 months before I am back to the house so I hope the sensor can recover. Thanks for a fantastic product.
View: 193   Answer: 1

Moisture uncorrect

Andrea Pieri
Updated at 2020-12-08 05:43:25 UTC 

Dear Support after 5 rainy days (atout 40 mm) sensor shows for moisture 60% . Its an uncorrect value. Please could you suggest me any resolution methods? Thanks 

View: 188   Answer: 1

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 176   Answer: 1

How to make Netro sensor repair

Bowie Xu
Updated at 2020-12-06 21:04:42 UTC 
My sensor doesn’t blink white led. When I presses the power button, it shows solid white for a while and then green color and red and goes off. The instructions make me confused. I tried to press the power button for 6 times. What does restart 3 times means? My sensor never goes to blinking white color.
View: 196   Answer: 1

Master valve timing

joeac
Updated at 2020-12-04 05:38:31 UTC 

Product: Sprite

I am using a master valve upstream of my branch line solenoids. It seems that the master and downstream solenoids shut off simultaneously, or, perhaps, the downstream solenoid shuts off first. This means that when the system is off there is high pressure between the master valve and the solenoids.

This isn't ideal for the case where the user has high water pressure, and (in Australia) when using 19mm poly pipe it can result in slow dripping leaks until the pressure releases. This pressure isn't present when the downstream solenoids are operating. 

Additionally, I notice a hammering sound when the system starts up. I wonder if this is from two valves opening almost simultaneously?

Can I ask/suggest, if a better method of solenoid timing is:

For start of run: downstream solenoid 'on', wait 1 second, master valve 'on'

For change of zones: downstream solenoid of current zone 'off', wait 1 second, downstream solenoid of new zone 'on'

For end of run: master valve 'off', wait 1 second, downstream solenoid 'off'

Would that seem practical? I'm thinking of how to reduce stress on the components in the system.

It's a great product, by the way!

Joe

View: 194   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 218   Answer: 3

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2020-11-25 04:33:24 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 



View: 1606   Comment: 0

Whisperer Battery

growerken
Updated at 2020-11-23 16:44:00 UTC 
Topic: General

I have one whisperer,used in indoor garden.it looks like the solar is not enough for the charging. 

Any idea I can fix it?

View: 200   Answer: 1

Sensor and zone of control

Andrea Pieri
Updated at 2020-11-20 19:49:29 UTC 
Dear support right now i am installing my new sensor connected with netro controller ( this is the first sensor) . I have 5 zone active but sensor is able to control just 3 zone is possibile to extend the sensor control  to a global of 5 zone for one sensor ? Thanks for your help .
View: 190   Answer: 1

App stuck on Idle

Pam Manwaring
Updated at 2020-11-18 02:21:16 UTC 
App shows my Netro is "Idle". I've closed the app, unplugged the unit, plugged back in, hit reset quickly, connected to Netro wi-fi, then to my wi-fi entered password and app says it successfully connected but then is still in Idle mode. I can't manually or programmatically water. Help! All of my mature plants are dying here in the desert. Thank you.
View: 179   Answer: 1

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 243   Answer: 1

Editing “Programmed” schedules

Stan Balafas
Updated at 2020-11-16 17:52:28 UTC 

I created, and subsequently edited the name of the scheduled program.  The editing doesn’t work properly.


I labeled each program with a time, then changed the time (side yard - 9am) then (side yard - 10am) and it won’t change.  I’ve had to delete the program and create a new one for it to properly be labeled.  


It’s not updating name when I change it.  The coding isn’t working to update, even when I select save.  Seems a pretty rudimentary problem.  


Thank ypu

View: 169   Answer: 1

Offline buy watered

Haris Eliades
Updated at 2020-11-09 06:22:11 UTC 

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...


I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..


Thanks

View: 204   Answer: 1

Manual winter program not working

Curt Lizzi
Updated at 2020-11-03 18:41:08 UTC 
Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

View: 191   Answer: 1

Sprite - Manual Access for Technician

dinzdale
Updated at 2020-11-03 16:00:28 UTC 
Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 
View: 206   Answer: 1

Didn’t water. Exclamation point inside of triangle

ducati1198804
Updated at 2020-11-03 11:05:39 UTC 
Topic: General
Controller didn’t turn on sprinklers at 0400hrs today.  Instead schedule shows yellow triangle with exclamation symbol, but gives no breakdown on why system didn’t turn on water.  If controller shows exclamation, it would be nice if it showed an actual description of problem/event.  
View: 199   Answer: 1

Add zones manually in queue

Haris Eliades
Updated at 2020-11-03 04:04:49 UTC 

Hello,

As i am not getting answers in another question, I'll post it here... :)

Is there a way to add manually the order of zones, and then repeat in the same queue a zone?

Thanks

View: 179   Answer: 1