Where's our promised update?

Kirk Davis
Updated at 2019-07-31 11:19:38 UTC 
It's the last day of the month and the new version still hasn't dropped. You are already a month past your original commit date. Please stop marketing products that are add-ons, when the software is lagging substantially. The big companies are going to catch, kill and eat you unless you start running faster. 
View: 152   Answer: 1

water amount

Gérard GALBOIS
Updated at 2019-07-31 05:37:55 UTC 
I have installed several Wisper ands would Like to know what rate of water would be acceptable on surface and deep down? 
View: 117   Answer: 1

Low pressure in zones

Hussein Diab
Updated at 2019-07-29 16:36:31 UTC 
Hello, I've noticed that 2 out of my 6 zones suffer from low to no water pressure. I tried removing the nozzles to test but the water kept barely coming out. I know the solinoids are working because the water is coming from the zones, but how can I understand why there is super low pressure?
View: 124   Answer: 1

Program should be within the same day

OnePlus Venom
Updated at 2019-07-29 03:48:51 UTC 

When I try to set a program for tomorrow I get this message "Program should be within the same day"


What does that mean???


Why can't I set programs for an upcoming day???

View: 208   Answer: 1

Device sharing between multiple users

Netro Support
Updated at 2019-07-29 03:11:08 UTC 
Device sharing between Netro users is supported. A user can authorize multiple users to access his or her Netro products.

To give access to other users, please log in your Netro account, go to Settings->Controller->Manage Users.

Note: Shared users must have a Netro account.


Add or delete users

Device owner can add or delete users through adding or deleting their user name or email account.

Tap “Manage Users” to authorize other users to access the device owner’s Netro products.


Tap “Manage Users” and then you will be directed to the “Users” Page.

Then you can add new manager or new player by tapping the “+” button.



Tap the “+” button and input the user name or user account.

Please input the user name or user account.


Tap “save” and then the user can have access to owner’s shared device.

Users’ information is displayed on “Users” page.



Once users are added, shared users will be shown on “Users” page.


 Access rights of shared users


There are two different types of shared type: Manager and player. Manager and player have different access rights. Manager has more access rights than player. Both manager and player cannot delete controller, change address, delete or add sensor.

Note: Shared users must have a Netro acccount.

Manager’s access rights:

Manager can use all the features of the shared device except deleting controller, changing address, deleting or adding sensor.

Player’s access rights:

a. Read-only: All settings in Controller, Sensors, Program(except run a cycle), Zone list can not be edited.

b. Hide: Preferences, Regulations, Restrictions, zone detail are not shown on Settings page. Regulations events and Restrictions events created by users are not shown on Schedule page.

c. Access to Schedule page: Player can create a one-time Run or Rain Delay on Schedule page.

d. Access to Program:Player can only do “run a cycle now” to programs created by device owners. Player can create a one-time Run or Rain Delay on Schedule page.



View: 622   Comment: 2

Hunter sprinklers

Richard Mundy
Updated at 2019-07-28 20:37:35 UTC 
Hello, does Netro work with Hunter sprinklers - having trouble getting them to work!
View: 135   Answer: 2

Connection-during Initial Set Up-Sprite Smart atering System

riteshmantravadi@gmail.com
Updated at 2019-07-28 15:22:01 UTC 

During step 8, It says "Netro Connected but no internet"

Can you pleas ehelp?

View: 115   Answer: 2

going backward from topic item

gilles z
Updated at 2019-07-28 05:40:18 UTC 

When i read an answer on this forum (from the app) 

how can i return back to the previous list  of topics (without doing home button)?

View: 103   Answer: 1

wrong translation in French

gilles z
Updated at 2019-07-28 05:37:17 UTC 

name is translate with ‘prénom’ (meaning= first name) correct translation is ‘nom’

maybe you can have help from users to have a perfect translation in all languages

View: 104   Answer: 1

30 minutes = 10 minutes X 3

Paul Como
Updated at 2019-07-27 11:49:20 UTC 
How do I set my program to run each zone for 30 minutes each, but water 10 minutes 3 times each.  I thought this used to be an option, but I don’t see it.
View: 124   Answer: 1

Wrong translation - Italian app

Sergio Bertolino
Updated at 2019-07-27 06:48:11 UTC 

Part 2 of my observation of the app content:

Months translation:


The month of May is Maggio 

You translated in Potrebbe which is the translation of the verb Can. 

Best regards. 

Sergio    

View: 106   Answer: 1

Wrong translation - Italian app

Sergio Bertolino
Updated at 2019-07-27 06:44:54 UTC 

Good morning. 

I like the app, also in Italian is well done and intuitive to understand and to program. It’s full of interesting info and give plenty of advice. You need to modify few words that have probably been translated thru a web based translator. The days of the week are:

Monday = Lunedí

Tuesday = Martedí

Wednesday = Mercoledí

Thursday = Giovedí

Friday = Venerdí

Saturday = Sabato

Sinday = Domenica



View: 89   Answer: 0

Wrong translation - Italian app

Sergio Bertolino
Updated at 2019-07-27 06:44:07 UTC 

Good morning. 

I like the app, also in Italian is well done and intuitive to understand and to program. It’s full of interesting info and give plenty of advice. You need to modify few words that have probably been translated thru a web based translator. The days of the week are:

Monday = Lunedí

Tuesday = Martedí

Wednesday = Mercoledí

Thursday = Giovedí

Friday = Venerdí

Saturday = Sabato

Sinday = Domenica



View: 99   Answer: 0

Yellow Triangle Symbol

OnePlus Venom
Updated at 2019-07-26 14:11:58 UTC 

Hello everyone,

I just noticed a yellow triangle symbol next to a watering schedule that was set for today.

Any idea what that yellow triangle means?

View: 126   Answer: 1

Netro Whisperer

Christopher Martinez
Updated at 2019-07-24 06:20:37 UTC 
I was wondering if anyone knows where you can buy a whisperer sensor?  I am not finding them on Amazon.
View: 167   Answer: 2

Whisperer and smartzone configuration

Alfonso Olias Sanz
Updated at 2019-07-19 13:45:19 UTC 

I have set up all the zones with the whisperers. And there is something I do not understand.

One of the zones usually get flooded in autumn because the type of soil retains lots of water. 


But the whisperer and the smart zone is saying that the zone has to be watered more time than the other zones. 

My question is if the whisperer adapts the irrigation schedules and the time is watering per zone. Depending on the moisture, weather conditions  and type os soil.  It is clear that the soil type determines how much and how often to water. 


Here in the following link (https://www.netrohome.com/shop/products/whisperer)says that "Netro accurately measures the water capacity and drainage rate of your soil, making sure your soil always receives the perfect amount of water at the perfect time."

That is fine, but it is confusing that in the app I can still define the type of soil.


A second question I have is that I can define the watering strategy (Regular, ECO etc...) I want to know if the whisperer and the controller will notify me if I have to change the strategy based on the weather conditions and the type of soil, plants etc...


Any idea?

View: 149   Answer: 1

Water stops running before the cycle is over

sgschrank
Updated at 2019-07-18 18:03:03 UTC 
Recently I have been having issues with zones 5-8 stop watering before the cycle is over, but keeps counting down and moves to the next zone and does the same thing. I have tried resetting the unit, re-linking the wifi, but doesn't seem to make a difference. Help!
View: 121   Answer: 0

Problems with the internet

Morrie Wayne
Updated at 2019-07-15 16:50:35 UTC 
Topic: General
We have a hot spot for our internet connection from Verizon. The hot spot keeps going off line and we don’t know what to do to correct it. Our Netro unit is in Florida and we are in Ohio. We don’t have any one close in Florida to help us with our problem. Might there be a inexpensive internet we might be able to acquire, or do you have another solution? We appreciate any suggestions you might have. We are happy with our Netro unit. Morrie Wayne. Address in Florida is. 1673 Abasco Ct. The Villages, Florida 32162. Address In Ohio is 18379 Squirrel Run Dr, Cleveland, Ohio 44130. My cell # is 440-856-9242. Thanks for any solution to our problems.
View: 166   Answer: 2

HomeKit?

pintapass
Updated at 2019-07-15 03:55:15 UTC 

Are there any plans to add HomeKit support to Netro? I have Alexa but prefer Apple's smart home platform.

View: 158   Answer: 1

Fixing App "Contact Us" feature not working for Andorid

Netro Support
Updated at 2019-07-15 01:37:42 UTC 

To the Netro android users,


Our Netro app crashes for android on sending messages though Settings->Support->Contact Us suddently. Our R&D are fixing this issue and we expect to have the fixes in place in a few days. We are sorry about the inconvenience.


If you have any questions, please write to us support@netrohome.com and we will make sure to deliver technical support in short time.


Thanks again for your support and trust.


Regards,

Netro Support


View: 143   Comment: 0