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Buggy system or bad communication

banaszar
Updated at 2021-05-25 17:23:58 UTC 

I am using a netro spark for a 12 zone setup. Outside of the rough UI app experience, I am continuously seeing odd behavior in my physical irrigation system. I recently had new hydroseed installed and have the netro controller setup to run at 4 different times during the day. Typically 75% of the time things work as expected, then the other 25% of the time, my app displays "loading" for a full minute before the zone is turned on and other times the zone will turn on, then immediately turn off, or only run for less then half of the scheduled time. 

This is becoming quite frustrating as I cant trust this system for what its intended to do.

Outside of this issue, I have already been able to replicate two different scenarios that I would consider to be bugs. 

Really hoping someone can assist with this because I'm tempted to switch controllers for a more confident system.


Let me add, I just turned a single zone on manually at the controller with the same results. Set controller to run a zone for 4 minutes, zone turned on, then turned off after 1minute.


Wifi at my controller is 10.2 Mbps download and 13.1Mbps upload which is more then sufficient for MQTT as well as on a channel that has very minimal collision.



View: 1159   Answer: 2

Connect one whisperer to two pixies

jmkluft
Updated at 2021-05-24 14:14:03 UTC 

Hi, 

For the moment, I have one whisperer connected to one pixie, and everything is working fine.

I have a question though, if I would add another pixie to control another watering zone, can I connect the same whisperer to that second pixie?

In other words, can I connect one whisperer to two pixies?

Thx,

JM

View: 1365   Answer: 1

2 controllers with one water supply

Brad Grizzly
Updated at 2021-05-23 03:42:20 UTC 
I have 2 12 zone sprites installed and bothe are working correctly.   Is there a way to combine them some how to keep from having two zones (1 per controller ) from coming on at the same time? 

Also just planted two acres of sod and wondering if there is a preset schedule or any advice there?
View: 1056   Answer: 1

Sensor usage

Ilya Lifshits
Updated at 2021-05-22 08:17:29 UTC 

Hi ,

I have a grass area that a split for 2 watering zones. How can I use 1 whisperer to serve both. 

How it possible to assign sensors to multiply zone or setup the zone to follow watering pattern of another zone. 


Ilya 

View: 1132   Answer: 1

Learning

John Conley
Updated at 2021-05-21 12:05:43 UTC 
How long should it take to the senors to learn?
View: 1257   Answer: 1

If I stop one of my zones from watering it keeps trying Help!!!

Mitch Green
Updated at 2021-05-20 22:11:37 UTC 
View: 1211   Answer: 1

Netro Pixie Timer

claudinne
Updated at 2021-05-20 17:09:36 UTC 
Does the Netro Pixie timer work with low pressure or gravity watering systems? 
View: 1269   Answer: 1

bad wireless?

amagalla
Updated at 2021-05-19 16:50:44 UTC 
Hello,

I'm including a screen shot of the Netro app controlling a Sprite 12 in my home. The Sprite has very good wi-fi access. I understand from a support comment what the icons mean:

 The exclamation mark means the cloud server did not receive the confirmation from the device. There are two possible causes: 

1. the device is not powered up when it was supposed to be powered up to run that schedule. Therefore, the corresponding zone is not watered (what is why we use the exclamation to alert users) 

2. the schedule run fine but it was during a temporary network outage or exception so that the confirmation cannot be delivered to the server. Wireless connection can be unstable for a short peroid time so it is not uncommon to have a glitch in the communication. 


This is happening a lot (I'm getting more warnings than checkmarks) and I believe it's adding to the water usage. If this is a wireless connection issue (which I SERIOUSLY doubt) wouldn't the Sprite store the result and upload it the next time it has a cloud connection?  It seems that every time I get the schedule warning, the Smart Zone systems adds additional watering times to the schedule. There is nothing I can do to increase the wi-fi access at this location as it's already very close to the access point. Please let me know what can be done.

Tony


View: 1113   Answer: 1

"MQTT(port 1883) is blocked by the router"

amagalla
Updated at 2021-05-19 16:45:52 UTC 

Looking at the about screen on the app (on my phone), I click on the "Check Server Status" and I get the following message:

"MQTT(port 1883) is blocked by the router"


This device is on a separate IoT network that has full, unrestricted outbound access to the Internet. What could be causing this? 


Edit:

The app on my tablet shows:

Server Status:    OK

Response time:  0.3 s


Is something being blocked on my phone? 

View: 1594   Answer: 2

Whisperer connexion

Jean Paul Lasserre
Updated at 2021-05-19 14:52:55 UTC 

Just received your goods. Had no problem connecting the Spark unit but cannot connect the whisperer.

When reaching the Wifi template it is stuck to the Netro_PLS_xxx and cannot move to MyhomeWifi.

Of course have no access to Netro..... and in any case do not have the password.

The installation manual says it will connect to the router. Unhappily looking to the router I see clearly the Spark but nothing else

View: 1205   Answer: 2

Programs Setup

fernando colon
Updated at 2021-05-18 04:44:56 UTC 
Topic: General
I have 5 zones programmed daily in 15/20/35 mins intervals however when I goto the home screen I see them all in 15mins intervals... Seems as the home screen bypass' the current daily programmed schedule.  How do I have my programs run as intended 15/20/35 .ins intervals vs the 15mins it self imposed?
View: 1254   Answer: 1

Turning off wayer

Bruce Rodtnick
Updated at 2021-05-16 21:29:12 UTC 
I just installed the unit, set up the program properly? And try it out all the zones. All I wanted to do was test them to make sure they were working. But how do I turn off the water if I just want to test it for a minute?
View: 1247   Answer: 2

Seed watering

Adrian Azzopardi
Updated at 2021-05-16 10:18:05 UTC 
Is there preset option fir watering schedule for when grass seeding ? 
View: 1215   Answer: 1

Watarering modes

Alfonso Olias Sanz
Updated at 2021-05-16 07:44:57 UTC 

Hi there


I would like to learn more about the watering modes. Specially I would like to know the difference between EPA and Deep. 

Make´s sense to use it in summer? specially in hot areas over 30ºC

Thanks

View: 1282   Answer: 2

Whisperer not providing any readings

John Lillistone
Updated at 2021-05-15 09:23:08 UTC 
Whisperer installed and working for over a month. Self learning completed and just getting great control of the watering. 

This morning, battery level 89%, no firmware updates available and all readings have been at 0% for the last 10 hours. 

Any ideas anyone?
View: 1280   Answer: 2

Rainfall from weather station

Jannis Drew
Updated at 2021-05-14 16:50:13 UTC 
I have a weather station that is connected to WU. I have linked the station on the app, but it doesn’t seem to use actual rainfall. It only uses the forecast weather. 

Is there anyway to change this so the actual rainfall is used? 
View: 1164   Answer: 1

Whisper Pairing

Sang Peiris
Updated at 2021-05-13 12:11:59 UTC 
Hello-  I have two new whisper devices. Both will not go into pairing mode.  Press power button six times and the light just blinks red on and quickly off. Press three times and same thing.  

How do I get the whisper into pairing mode?
View: 1376   Answer: 1

Smart water regulation

Albert Heinold
Updated at 2021-05-13 09:40:49 UTC 

How do I turn OFF the “All Day Smart Water Regulation”?  It is on for just 2 days a week and screws everything up.

Thanks for any help.

View: 1087   Answer: 1

Whisperer stop working

Gianluca De Virgilio
Updated at 2021-05-11 15:34:15 UTC 

After 3 weeks of working, my whisperer stop working. It didn’t connect to the Wi-Fi. It was off.

I try to switch on, without any effect. I tried to put it direct indet the Sun for more then one hour. It restart working. After one day inserire the Sun it stopper again to work. Now is raining, so I can’t do nothing.

Ideas?

View: 1161   Answer: 1

Where do I have to install the whisper sensor?

Paolo1968
Updated at 2021-05-11 09:46:31 UTC 

Hi

I have recently bought  a whisper sensor to complement my Netro watering system. I have a watering system in the garden, where Can I install the whisper in order to avoid it will be wet all days by the watering system? Do I have to put it outside of the garden? Thanks. Paul

View: 1493   Answer: 2