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Subscribe for Sprite


Price: $29.99 / year

Model:

Enjoy smart watering for just $2.49/month

Power Adapter:

Works in United States, Canada and Mexico


Sold Out



Introducing the Subscription model


Subscription for Sprite is a new service product offered by Netro directly. With a subscription, you pay for the Netro cloud service annually, with the hardware device included for free. The subscription model is the perfect choice for you if you like the lower up-front price and lifetime hardware warranty. Here are some answers to the most frequently asked questions about the subscription.


What happens when I subscribe for Sprite?

We will ship a 12-zone Sprite controller including the 24VAC power adapter to the shipping address upon checkout. You install the Sprite and activate it on the same Netro account it was purchased with. If for any reason you are not completely happy with the service, you can return the Sprite within 30 days of shipment for a full refund and cancellation of the subscription.


How do subscription renewals work?

When you purchase the annual subscription from Netro, renewals occur automatically and the credit card you used to purchase your subscription will be billed automatically. Renewals occur every year. If your credit card has expired when it is time for a renewal, you will be notified via email and will be able to update your payment information.


What happens when I cancel my subscription?

You can cancel your subscription anytime. When you cancel your subscription, your credit card will not be annually billed anymore and you will be issued a prorated refund* after you return your Sprite to us. You also won't be able to use the Netro cloud service if you cancel the subscription for the Sprite on your account.


What if the device stops working or has some issues?

We will repair or replace your Sprite during the period of active subscription.


*Prorated refundYou pay in advance for a 1-year subscription but decide to cancel at the end of 6 months, a prorated refund is half the annual fee.



Mechanical Specifications – Dimensions: 5.7 X 5.7 X 1.2 (inches) – Weight: 8.2 oz / 230 g – Shipping weight: 35 oz / 980 g – Output: 12 zones + 1 master valve – Wire size: 18 AWG to 22 AWG – Box contains: smart irrigation controller, AC adapter(110V->24V), wall screws, quick installation guide Electrical Specifications – AC Input: 24VAC, 50/60Hz, 800mA (adapter included) – Valve output: 24VAC, 50 / 60Hz, max 10VA – Master valve: 24VAC, 50 / 60HZ, max 10VA – WiFi: 802.11 N, 2.4Ghz, US / Japan / EU Warranty – Lifetime limited hardware warranty – Indoor operating temperature range* : – 4° to 122℉ / -20℃ to 50℃ * For high temperature environments please ensure adequate air flow in vertical position.
user_manual_sprite.pdf

Installation

The Netro controller is designed for indoor use only. For outdoor use, you will need to buy the Netro outdoor enclosure to cover both the controller and the power adaptor.
Not for most cases. The Netro controller works with your existing 24V AC sprinkler system (the pumps, valves, pipes and nozzles). You just need to replace or install the controller. If you have 9V DC valves, then you will need to change them to 24V AC valves.
The Netro app is capable of managing multiple controllers. You can link two controllers together. You will need to have at least two “common” wires so that each controller gets one. If there is only one “common” wire, it needs to be connected to both controllers by using a wire splitter. It is recommended to only use one power adapter for both controllers. Here is an article to show the connections: https://www.netrohome.com/forum/posts/563
You just need to add each device in the Netro app, and once they are all setup, there will be a dropdown menu on the home page where you can navigate between the controllers.

Wi-Fi Connection

Sprite will continue to execute the next 32 pre-loaded schedules.
The Netro controller will re-connect to the Wi-Fi automatically after a power outage. Also, all the zone settings and watering schedules are saved on the cloud server, so you won’t lose anything.
Yes, as long as your phone/tablet has access to the internet, you can control and monitor your Netro controller.

Cloud Services

No, it’s free to use the Netro cloud service unless you purchase the subscription version.
All the settings and watering schedules are saved on the cloud server. The device does have an internal battery but that is only for resuming the system clock.

Watering Schedules

Yes. There are three ways to create a schedule: 1) Enable smart zone for automatic schedules (weather based) 2) Add user programs for fixed schedule (cycle based), for example, once every 5 days or every Tuesday and Friday 3) Manually turn on and off the sprinkler using the remote control feature
Netro tries to water in the early morning when evaporation is minimal and water pressure is higher. Netro minimizes watering in the middle of a day because the sun will evaporate water before it can soak into the soil. Netro also safeguards your plants and your sprinkler system. Watering will automatically be disabled when temperatures are very high to protect your plants and eliminates night watering, frequently the cause of soggy lawns which attract disease. The winterization feature disables watering during cold temperatures entirely.
No. Currently Netro can only run one zone at a time. This limitation is due to the fact that the power adapter can provide 800mA max current which is only enough for running one valve (when master valve is used).

Weather Data

User can select from multiple weather providers. Currently we support Dark Sky, OpenWeatherMap and AccuWeather.
Netro’s weather data is based on your address. We obtain weather data from world’s leading provider which monitors the weather conditions for any place specified by the exact latitude and longitude. The service provider collects raw data from many sources, including all major weather stations nearby, and uses professional models to predict weather for your address. Typically, the weather data used by Netro is more accurate than the data from just one single weather station.

Watering Regulations

Netro collects water regulations from governments and water companies, and automatically applies those regulations for you based on your address, e.g. zipcode, city.
Our database may not be able to cover all areas and all rules. You are welcome to report missing regulations to our systems and we will manually apply them to your account and also the users in your neighborhood. You can always add your own restrictions in settings->restrictions.

Sensors

The Netro controller is not designed to support the traditional rain sensors because those rain sensors do not forecast rainfalls. For example, you usually do not need to water your lawn if the rain is coming tomorrow but your rain sensors will not tell you that. Netro uses more advanced technology including real-time weather information that is aware of the rainfall in the past and also in the future. For even more accurate watering schedules, Netro offers wireless moisture sensors which measures exactly how much water your plants need. We believe these innovations built with Netro are changing the way of home irrigation.
The Netro controller works without the Whisperer sensors. It uses the weather information and advanced watering algorithms to automate the irrigation. However, with the Whisperer sensors, the controller understands the soil better and the watering will be more accurate.



Overall rating: 5/5
2023-07-12 07:17:58 UTC
Tengo varios productos Netro (Sprite 12 zonas y 2 pixies z1) y aparte de funcionar todos perfectamente, en un momento puntual en que tuve un problema, desde su departamento de soporte técnico me atendieron inmediatamente y con extrema eficacia.

Overall rating: 5/5
2022-02-13 14:42:15 UTC
Todo muy bien! Me gusta mucho el diseño moderno y lo comodo que sera, tambien disponible para las 6 zonas, desde la app tiene mas opciones de lo esperado me gusta mucho espero que dure.

Overall rating: 5/5
2020-06-19 05:09:34 UTC
Using it for 3 years with only a couple of connection issues. Great product and great app!

Overall rating: 5/5
2019-07-18 05:07:24 UTC
I tried this unit personally before I began to use it professionally. It worked great. The physical setup was simple. other than a screwdriver to attach it to the wall, there are no other tools needed. The zone valve hookups and power supply are push and release so the whole thing took about 5 minutes. The software configuration is a simple download and then there is a menu driven setup procedure that guides you from there. You can just go with the pre-programmed schedule (pretty good on its own) or customize your own parameters. There are modifications for soil type, type of plant (grass, shrubs, flower garden etc.), direct/indirect sunlight, slope, soil moisture. You can really fine tune each location or application. You can select different programs too. I like the one for new seed. I just set the controller for new seed and it keeps the soil moisture consistent to ensure fast germination. Once the grass starts growing I just set the program back to more regular watering. You really can just install this and then let it take over your watering schedule. Another welcome feature is that I can activate the zones from a remote location. For example: I can walk around the yard and turn on each zone using my phone. No more running from the garage or basement back and forth to each zone to see if it has come on or not or to adjust each head and then run back down to switch to the next zone. I am also using far less water than if I set the schedule myself so that is both financially and biologically responsible! I have since installed 6 of these Sprites for various family and clients. all are very happy with them. In one instance, the controller did not connect to the wifi so I contacted the manufacturer. They immediately assessed the problem and shipped me a replacement. I have had to contact them for programming/installation questions a couple of times and they are very fast and accurate with their responses. I even called them a couple of times and they were very helpful, but the email responses are so quick that I now prefer to contact them using that method. I would recommend this control system for upgrading your current irrigation system to a more biologically based approach to watering. The predictive rainfall feature alone is worth the move. It doesn't have to wait for rainfall to shut off the system. It is able to prevent it from coming on at all if there is rain in the forecast. If the rain doesn't happen, it adjusts for than the following day. Smart. I am very impressed with this product. The programmers have good focus on plant and homeowner requirements and have incorporated them into the interface.