Hello-  I have two new whisper devices. Both will not go into pairing mode.  Press power button six times and the light just blinks red on and quickly off. Press three times and same thing.  

Hi

I have recently bought  a whisper sensor to complement my Netro watering system. I have a watering system in the garden, where Can I install the whisper in order to avoid it will be wet all days by the watering system? Do I have to put it outside of the garden? Thanks. Paul

Hi

I have recently bought  a whisper to complement my Netro watering system. It was bought from Amazon, but showed  no signs of life after following the instructions. I have left in the garden presuming it was flat. After a few day the unit is still showing a red light suggesting the battery is still not charged . Is the unit faulty?

Hello

Hi

I have to activate two zones at the same time but i dont know how to do It.

Thanks

why do i get this error? I am trying to install in israel

Basically, is the Pixie water control valve one way, or can it shut off/turn on with pressure from either side?  In order to install it so the button faces up, I need to install it so the water comes in what is labeled as the "Outlet" side.  I don't know if it's labeled "Outlet" because it is a male connection, or because it cares about the direction of the water.  Otherwise, I will need to buy a male/male and female/female adapter, flip it "upside down" and use it with the button facing down.

Thanks.

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05

Thank you

Good morning

I have received two days ago my new sensor. I am not able to start the sensor to proceed with the installation.  

When I press the power button it makes a short flash in red after releasing but does not turn to white , blink or green.  

Same effect when I press quickly  three times or six times.   It only produces a short flash in red.  I can not proceed with the installation as my app does not find the Netro wifi of the sensor as it is off.    I tried to leave the sensor under solar exposure for a full day with no change in the behavior.  Still just a short red flash after pressing the power button but nothing else.

Can you guide me how to solve the problem? 

Below is a chart indicating the maximum wire runs that can be used when installing AC solenoids and valves.

22 AWG: 600 feet 

20 AWG: 700 feet 

18 AWG : 850 feet 

16 AWG: 1300 feet 

14 AWG: 2000 feet

Hi team.

I would like to know what is the maximun wire longitude that support by zone the Netro Driver using 24 VAC power supply.

Thank´s.

My sensor doesn’t blink white led. When I presses the power button, it shows solid white for a while and then green color and red and goes off. The instructions make me confused. I tried to press the power button for 6 times. What does restart 3 times means? My sensor never goes to blinking white color.

Dear support right now i am installing my new sensor connected with netro controller ( this is the first sensor) . I have 5 zone active but sensor is able to control just 3 zone is possibile to extend the sensor control  to a global of 5 zone for one sensor ? Thanks for your help .

I'm in the very fortunate position of having 2 homes - one in the UK and one in Spain. We've just had the garden reworked in the UK and I've been able to install an irrigation system controlled by a single Sprite controller. 

I'm very pleased with how this is working - and now want to upgrade the manual irrigation system we have in our Spanish house to a smart system. Can Netrohome / the (Android) app manage 2 different irrigation systems in 2 different locations (with 2 very different climates)?

Many thanks.

The unit is working good, yeah!  The way the wires get tab/push for contact is really cheap.  The "spring" of the contact is very , very loose.

Move the wire at all and no contact.  Then trouble shooting to find where trouble is.  Not a good design. Need a much more firm grip on the bare wire. something else or just poor quality?

can you please confirm sizes of water connection, I don't find on the website

Hola! Acabo de instalar mi Netro al sistema de riego. El el equipo antiguo tenía dos fases, pero ahora la instalación para que funcionara me obligaba a utilizar la celda “M” y me he quedado con una sola fase para todo el riego. Como lo puedo solucionar? 

Greetings from Italy

this Monday I will receive my Netro Smart Irrigation controller and I have some concerns about the power supply.

On the YouTube video guide I saw there are 2 slots to put the power cables but I was only able to find a regular 24V power adapter with one single output.

Do I have to cut the power jack off and split the cables in order to put them in the controller?

thanks in advance for your help, can’t wait to become part of the Netro family!

this is the power adapter I ordered: Alimentatore 220 V – 24 V/1000mA https://www.amazon.it/dp/B00AWU8NUM/ref=cm_sw_r_cp_api_i_OBgjFbJ8Q41F1

this is the Netro device I ordered: Netro Sprinkler Smart Controller, WiFi, Meteo consapevoli, Accesso remoto, 12 Zone, w/o Adattatore di Alimentazione https://www.amazon.it/dp/B07DGT7ZK1/ref=cm_sw_r_cp_api_i_iCgjFbP0QZ4DH

Got 2 Whisperer sensors recently. They came up not new (see some scratches on them and signs of use). As a part of install had to reset WIFI settings in order to connect to my WIFI. Pressing power shows red led. Issue is - pressing power 6 times (should switch to WIFI setup mode), does not work either. Still RED light.

Does anyone knows how to fix this?

Thanks.

Is water backflow integrated into the Pixie timer or does installation require a separate one?