MAC address

John Conley
Updated at 2021-01-07 15:26:26 UTC 
Where is the MAC address found?
View: 21   Answer: 1

Whisperer Not lighting up at night

Darren Cassar
Updated at 2021-01-05 11:03:18 UTC 

Hi,


I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?


Thanks,

Darren

View: 30   Answer: 1

Pixie Valve Issue

Alec Simonson
Updated at 2020-12-15 05:48:10 UTC 

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.


The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?


Thanks,

Alec

View: 56   Answer: 2

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 64   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 114   Answer: 3

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 129   Answer: 1

Offline buy watered

Haris Eliades
Updated at 2020-11-09 06:22:11 UTC 

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...


I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..


Thanks

View: 114   Answer: 1

Manual winter program not working

Curt Lizzi
Updated at 2020-11-03 18:41:08 UTC 
Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

View: 107   Answer: 1

Sprite - Manual Access for Technician

dinzdale
Updated at 2020-11-03 16:00:28 UTC 
Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 
View: 123   Answer: 1

How do I turn off for Winter?

Paul A
Updated at 2020-10-30 20:59:47 UTC 
Do I just delete the schedule?
View: 126   Answer: 2

New user

Haris Eliades
Updated at 2020-10-28 20:35:38 UTC 

Hello!

Is there a way to manually create a schedule to water in the following order for example? 

Zone 4, 2 minutes

Zone 5, 2 minutes

Zone 1, 4 minutes

Zone 2, 4 minutes

Zone 3, 4 minutes

Zone 4, 4 minutes

Zone 5, 2 minutes

View: 128   Answer: 1

How to cancel a watering schedule alreAdy started.

David Farries
Updated at 2020-10-24 20:24:40 UTC 
How to cancel a watering schedule alreAdy started. I notoiced that my regular watering schedule started after an earlier rain that day. How do I cancel that day’s schedule that had started its watering cycle?
View: 93   Answer: 1

Problem With application

Alex Guerrero
Updated at 2020-10-17 08:21:08 UTC 
When I try to make a manual connection of irrigation, it stays charging and does not water.  Bocause it can be?
View: 119   Answer: 1

How stop 1 day

Leonardo Antonucci
Updated at 2020-10-11 18:33:55 UTC 

How can I stop one day in  automatic irrigation cycle?



View: 123   Answer: 1

OFFLINE

Javier López-Guerrero
Updated at 2020-10-03 08:20:26 UTC 

My SPRITE-12 is permanently offline. I tried to reconnect it but RST button doesn’t work. I push it for less than one second and nothing happens.

Help!

Javier

View: 149   Answer: 2

Controller LED Light

afadool
Updated at 2020-09-22 14:01:57 UTC 
My controller light is attracting bugs at night.  Is there a way to disable the always on LED and just have it blink if there is a problem?  
View: 158   Answer: 1

IFTTT - Watering Schedule

Christophe Benoit
Updated at 2020-09-10 05:56:28 UTC 

Hello,


I am using the IFTTT event "Schedule". I can then get the information related to a watering schedule when it is finished as expected but "start time" and "end time" are wrong since there are two hours of lag with reality. For example when it actually started at 6:25 am it gives me 8:25 am and same sanction for the end time.

My controller is located in France.


It would be nice if you could fix this issue or tell me how to configure.


Thanks in advance,

Christophe Benoit

View: 162   Answer: 1

Rain Snow Delay

R H
Updated at 2020-09-10 03:35:37 UTC 
How do I get the rain delay function to work?
View: 145   Answer: 1

Shut down for winter

Chad Fuller
Updated at 2020-09-10 02:01:10 UTC 

What’s the best way to shut these off for winter ? 

View: 171   Answer: 1

Netro and Google home

Cesar
Updated at 2020-09-08 08:26:17 UTC 

HI 

I have netro with 3 sensors. I do have google home at home and I would like to connect. I following the instructions BELOW, with no success, because i cant find the buttom LINK to be redirected to accouunt login page

Could you please help



Please use your google assistant app to find "Netro Sprite", either by directly typing "talk to Netro Sprite" or searching through the google assistant explorer. Then tap the "link" button, and you will be redirected to the account login page. After using your Netro account to be successfully linked, you will be able to use google home to work with Netro. You can talk to your Google home like: "Hey google, ask Netro Sprite to water zone two for 5 minutes." or "Hey google, ask Netro Sprite to stop watering." The Netro Sprite should start/stop watering accordingly.


View: 153   Answer: 1