I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.

I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.

If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.

Regards 

A very frustrated Australian customer 

I have purchased 3x Wisper 2s and 3x Pixies as well as a Spark. I want to set the watering frequency based on information from the Whispers. In the app, it has a sensor field, but it's not selected. I can't find any instructions on getting them to work together. I opened a ticket with support 2 days ago but no response. 

Hi guys, 

Is it possible to integrate nestro smart sprinkler to home assistant? 

Thx!

My Spark will no longer turn on any zones the app says that the zone is turned on but there is no activity. The front panel shows no zone number or time. It also won’t water from the front panel.

Hi there I have one of the whisperer that doesn't allow to adjust watering below 50%, 

Sensor number 2 in my installation. 

All the rest I can chose lower values

Hi there, Ive noticed that some of the pie-slices in the moisture/temperature/lux graphs from my Whisperer Plant Sensors are heavily coloured (darker) and some are lightly coloured (lighter). Is this supposed to indicate something? 

I suspected that maybe the difference in colour reflects upload as either live (or cached), but I double checked and they all have >50% wifi connection strength and report regularly...

The Netro system seems to not be monitoring the weather as it use to

Why is my smart watering system now watering at night when my time is set for early morning?

I am using Netro software with a Sprite-6 controller. After some moths use I am delighted with the system. The tools it provides help me a lot controlling my garden, with good results. Congratulations. Normaly I use three out of my four zones in Smart (advanced) mode, and the fourth one in Smart (Basic).

I would be useful if we could have a field (name it "Notes" or similar) so that we could enter useful information about the use of each individual program (for example, "I reduced frecuency to alternate days after Oct 15th", or other information. 

Not having that field causes useful feedback not to be available when managing programs.

Thank you.

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Is Netro software affected in any degree by changes in official time (summer to wnter time and viceversa)? Thank you.

Why did my system run while we are having constant rain and flood alerts 

Is it possible to turn on more than one valve at the same time? 

I've had Netro for 3 years I changed my wifi and I updated it my app. It worked for a couple of weeks and all of a sudden it stopped working. I can't get it to connect to the wifi. It says offline. I can't even do a manual run. Does anyone have any suggestions? 

I'm getting "Error: Rain delay 1039728 with an end date of 2024-02-27."  I want to extend the delay, but it won't let me.  

Hi I am going to install a sprite controller at a property before wifi is installed. 

Can I set up programs on the controller using hotspot from my phone? So it can then use the irrigation schedule in offline mode until I can connect to wifi. 

Thanks 

My netro app give me a Notification "Device thirst quencher Low Battery"  

I took the device apart and can see, what looks like, a small battery on the circuit board.  Does this need to be replaced?  And if so, where do I purchase a new one?

We have an internet outage - Netro knows the smart watering cycle and continues to turn on through the stations at the correct time, however runs intermittently. 5 seconds on, 1 min off. Is there anything I can do to help stay on?

I need to run watering programs 2-3 times in a day, every day. I have "two fra m es" checked but it only will do one.  What do I  need to do?

I have 6 zones but only 4 require to switch on the pump. How can I switch the pump individually on each zone?