How to delete a device

Scott Gustafson
Updated at 2021-04-10 16:04:18 UTC 
I wanted to add a whisper sensor to my existing system.  I accidentally added it as a new device.  I did eventually add the new whisper sensor to my original device.  The issue is I now have two devices in the app.  The first is a device named Sprinkle that has my three whisper sensors attached and a second device named Plant Sensor with nothing attached to it. I want to delete the device  named Plant Sensor.  I cannot find a way to delete it.  

Thanks,

Scott

View: 45   Answer: 1

Timezone not supported

shaiamiel
Updated at 2021-04-11 19:33:24 UTC 
why do i get this error? I am trying to install in israel
View: 33   Answer: 1

Notifications

Imran Ali
Updated at 2021-04-12 22:54:05 UTC 

Hi,

Is there a way for the App to notify me once irrigation has started or stopped? 


Thank you.

Regards,

Imran Ali 

View: 50   Answer: 1

My sprinklers keep watering beyond the timer

Tony Pellegrino
Updated at 2021-04-13 19:14:36 UTC 

Why does my sprinklers keep watering after the timer has expired.

View: 30   Answer: 1

Zone not watering keep loading

Fabio Pellizzoni
Updated at 2021-04-13 20:10:43 UTC 

Hi

It happened recently that the app shown "online" and  i tried to start one zone  but didn t  work. the count down start but the message loading keep showing and the zone never actually start

Do you have any idea why ?

Thanks 

View: 25   Answer: 1

Manual start on demand

Krzysztof Wiater
Updated at 2021-04-14 03:34:58 UTC 
Topic: General

Hi.

I just got unit garden hose pixie unit. I am looking for a manual watering on demand button. I want to be able to turn it on and off an needed. Right now i see I have to wait 1 hr or so to turn it on. Am I missing something here? Please help. Thanks in advance. 

View: 27   Answer: 1

Time zone not supported

Havre de Grace
Updated at 2021-04-15 08:11:30 UTC 

I keep getting this error when I try to put my address in Jersey, Channel Islands. 
View: 28   Answer: 1

Alexa

Emilio Maione
Updated at 2019-04-24 06:50:56 UTC 
Salve a tutti come faccio a collegare lo sprite  alla Amazon Alexa chi può dirmi come faccio grazie
View: 604   Answer: 1

Power Transformer

DeanH
Updated at 2019-09-04 02:31:34 UTC 
I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??
View: 609   Answer: 1

Changing networking

Scot and Michelle Cowan
Updated at 2019-06-09 13:51:42 UTC 

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!


View: 657   Answer: 1

New Whisper not reporting

Derrick Rose
Updated at 2019-09-04 17:11:14 UTC 
I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.
View: 605   Answer: 1

Watering when zones are off

Ben Wojcik
Updated at 2020-05-02 13:07:30 UTC 
I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.
View: 400   Answer: 1

Firmware update

Francesco Angelone
Updated at 2021-04-01 13:33:34 UTC 

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05


Thank you

View: 75   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 613   Answer: 0

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 572   Answer: 1

Sprinklers don’t work

Richard Mundy
Updated at 2020-05-02 18:59:26 UTC 

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

View: 342   Answer: 1

Watering adjustment at specific time

Arthur
Updated at 2020-07-30 22:20:53 UTC 

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...


Thanks,


Arthur

View: 289   Answer: 1

Light flashing

lightnin
Updated at 2021-04-01 19:11:23 UTC 
Topic: General
Why is my light flashing on my Netro?
View: 51   Answer: 2

Subsoil humidity

Massimo Povolo
Updated at 2020-05-03 07:21:37 UTC 
Topic: General

Dear sirs,

why you don't show the subsoil humidity in the app?


Please add in next revision. 


Thanks.

View: 367   Answer: 1

Water turned off

Ken Laberteaux
Updated at 2020-07-31 01:08:39 UTC 

I had to turn off my water valve to my sprinkler system for a week (ending in a few days) and forgot to disable smart watering on my netro.  Netro thinks it did a complete watering last Saturday, and adjusted estimated soil moisture accordingly.  Netro isn't planning another watering for another 9-10 days.  However no watering last Saturday occurred.  


How best should I handle this?  Is there a way to delete past watering, which will lower soil estimated moisture, triggering a sooner watering than currently scheduled?  Or should I just do a manual long watering as soon as I can?



View: 321   Answer: 1