Just setup metro pixie.

mprtjd
Updated at 2021-08-01 18:26:34 UTC 
For some reason the pixie is stuck in the on position. I cant turn off the water 
View: 14   Answer: 2

no wifi connection mqtt blocked

paolo cellini
Updated at 2021-07-30 18:16:05 UTC 

Hi 

i received Netro programmer

no connection

i have a fritbox 7560 

the server status message says

mqtt blocked port 1883 

View: 26   Answer: 1

Problemas con la conexión Wifi

Paco Gómez
Updated at 2021-08-01 05:26:03 UTC 

Buenos días hace una semana que instalé Netro 12  estaciones

He perdido la señal wifi en tres ocasiones. He observado que para que vuelva a estar en línea debo desconectar de la corriente eléctrica y volver a conectar el programador,. Me gustaría saber si esta es la manera normal de proceder.

Por otro lado también he observado que si esta fuera de Línea, no riega el jardín lo  que  supone  un problema, pues el programador no lo tengo en mi vivienda habitual.

De que manera puedo resolver estos dos problemas.

Un saludo

View: 16   Answer: 1

Data out of the API

Jens Wymeersch
Updated at 2021-08-01 13:24:46 UTC 

Dear Netro,


Although you have provided a lot of data via the api. And for all of you who wanted to get data out to your smart hub, it's there for the grabs ! 

ONE DOWNSIDE, i would have expected the battery data of the plant sensor to be provided for the start and potentially the state of the sensor. Although that you could potentially use the last update, to deduct this. When can we expect this to get updated ? 

View: 15   Answer: 1

Home screen shows next Watering for each zone in non stacked hours

Brian Brun
Updated at 2021-08-03 02:40:17 UTC 

I am confused. I have a program setup for zone 1-5 to start water starting at 9:00am on Tuesdays. I looked at the Home Screen today and it shows the next Watering for each zone to be like: Zone 1=8 Hours, Zone 2=11 Hours, Zone 3=11 Hours, Zone 4=7 Hours, Zone 5=8 Hours. 


It’s 10:30pm on Monday night now. Why are the times shown different? I want Zone 1 to start at 9:00, Zone 2 to start when Zone 1 finishes, Zone 3 when Zone 2 finishes... why are these times all over the map?

View: 21   Answer: 1

Weather Provider Error

Jacques
Updated at 2021-08-03 22:26:44 UTC 

I'm using the beta app. I changed my weather provider from Dark Sky to AccuWeather and now I'm trying to change it back, but am getting the attached error. Any ideas on how I can go back to Dark Sky? 

View: 16   Answer: 1

Power Transformer

DeanH
Updated at 2019-09-04 02:31:34 UTC 
I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??
View: 727   Answer: 1

Changing networking

Scot and Michelle Cowan
Updated at 2019-06-09 13:51:42 UTC 

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!


View: 776   Answer: 1

New Whisper not reporting

Derrick
Updated at 2019-09-04 17:11:14 UTC 
I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.
View: 739   Answer: 1

Watering when zones are off

Ben Wojcik
Updated at 2020-05-02 13:07:30 UTC 
I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.
View: 535   Answer: 1

Firmware update

Francesco Angelone
Updated at 2021-04-01 13:33:34 UTC 

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05


Thank you

View: 232   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 721   Answer: 0

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 696   Answer: 1

Sprinklers don’t work

Richard Mundy
Updated at 2020-05-02 18:59:26 UTC 

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

View: 452   Answer: 1

Watering adjustment at specific time

Arthur
Updated at 2020-07-30 22:20:53 UTC 

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...


Thanks,


Arthur

View: 386   Answer: 1

Light flashing

lightnin
Updated at 2021-04-01 19:11:23 UTC 
Topic: General
Why is my light flashing on my Netro?
View: 173   Answer: 2

Subsoil humidity

Massimo Povolo
Updated at 2020-05-03 07:21:37 UTC 
Topic: General

Dear sirs,

why you don't show the subsoil humidity in the app?


Please add in next revision. 


Thanks.

View: 469   Answer: 1

Water turned off

Ken Laberteaux
Updated at 2020-07-31 01:08:39 UTC 

I had to turn off my water valve to my sprinkler system for a week (ending in a few days) and forgot to disable smart watering on my netro.  Netro thinks it did a complete watering last Saturday, and adjusted estimated soil moisture accordingly.  Netro isn't planning another watering for another 9-10 days.  However no watering last Saturday occurred.  


How best should I handle this?  Is there a way to delete past watering, which will lower soil estimated moisture, triggering a sooner watering than currently scheduled?  Or should I just do a manual long watering as soon as I can?



View: 421   Answer: 1

Google Home

Alfonso Olias Sanz
Updated at 2019-06-10 13:34:00 UTC 

I have a google home device but I am not able to find the Netro App, and the commands


View: 852   Answer: 1

I want to increase watering time since it only says 2:00 minutes (it works for this time) but am unable to increase/change it. Please help. Please help!

Anne Knudsen
Updated at 2020-05-03 16:47:04 UTC 

I can not change the time (number of minutes) for watering to happen. please help.

Two of the zones are 45 minutes and 60 minutes and they work.

View: 472   Answer: 1