Orders page shows an error page

Richard
Updated at 2022-12-03 04:57:33 UTC 
Topic: General

Hi there,


The Netro Account Order page only displays:


instead of the orders.


I have two orders in the system but cannot see the status of either of them.


Thanks

View: 289   Answer: 2

Google Home integration - no devices found

Cutrone
Updated at 2022-10-25 17:06:24 UTC 

Hello all!

I've just installed the Pixie smart house faucet timer and whenever I try to link the Netro service to my Google Home I get a message saying no devices can be found.


Is there some setting I need to enable to allow the device to be found by Google Home?

View: 154   Answer: 2

It Rain and still watering my garden

Fernando Cantu
Updated at 2022-09-19 03:37:26 UTC 
It Rains and Netro still watering my plants unless I add daily skips when I see the weather forecast. 
View: 378   Answer: 2

Can Pixie measure water flow?

Ethan R
Updated at 2022-08-23 14:09:01 UTC 
Can the pixie faucet timer measure flow rate or amount of water dispensed?
View: 399   Answer: 1

Not watering

jons
Updated at 2022-09-16 09:37:00 UTC 
Topic: General
It shows watering, but it is not?
View: 361   Answer: 1

Different symbols in the app

Leon Durning
Updated at 2022-09-13 16:05:13 UTC 

I have an ! inside a yellow triangle showing up on days my sprinklers run. 

What does the ! mean?

View: 404   Answer: 1

Mulch impact on duration

John Wright
Updated at 2022-09-13 12:58:29 UTC 

My flower gardens have several inches of wood chip mulch covering the soil.  After a season of "Smart Watering" my beds are dry and the perennial plants are stressed.

Does mulch absorb irrigation water intended for the plants?  Is the presence of mulch a factor affecting the duration of an irrigation cycle?

View: 384   Answer: 1

quick stop every watering

Lee Hill
Updated at 2022-09-11 20:34:04 UTC 

I have seen quick stop watering on landing page in app once. Than not anymore. Is this a recent feature? Looks not stable. Meanwhile I cannot see stop button on manual run page where it was before. Shame that everone got wet on garden party.

View: 369   Answer: 1

Cannot reset Sprite

punyelroo
Updated at 2022-09-10 22:30:01 UTC 

Hi, I had a Sprite working OK but I needed to move it to another location and WIFI network. I assumed starting from scratch was the easiest method and deleted the controller on the App but now I cant get it back into host mode (<1sec press of reset button) or factory reset it (6-8 sec)....The LED flashes about once every 6 secs or so not every second, no matter what I do. 

So I never see the Netro_IRC wifi network ....

How do I fix this ?


-A

View: 403   Answer: 1

Add a manager

twarren42
Updated at 2022-09-10 16:36:08 UTC 
Trying to add a new manager. Any email address I enter results in a "can't find user ..." error message.
View: 396   Answer: 2

Can't schedule after programming restrictions

Jay Fahar
Updated at 2022-09-10 12:26:33 UTC 
Because it rained for two days, I put temporary restrictions on programming my Netro. Now I cannot reprogram it no matter what I do! Any clue what I should do besides the manual or adding new program?
View: 376   Answer: 1

Custome schedule being ignored

Ethan R
Updated at 2022-09-07 21:08:59 UTC 

I was told the custom schedule would not let my moisture level go below the min I set but it goes below the min all the time

View: 405   Answer: 1

Watered while sensor above the skip limit

Alfonso Olias Sanz
Updated at 2022-09-07 05:47:06 UTC 

Hi today the smart schedule wateres while sensors above the 50% humid. I stopped manually. It is weird because the schedule shows to skip the zone but it watered anyway. Zone 3 and zone 4. Zone 1 is correct

May you check it?

View: 381   Answer: 1

Adding weather station to weather underground

ducati1198804
Updated at 2022-09-05 21:41:34 UTC 

Can you guys add weather station


KVACHEST132



View: 393   Answer: 1

Smart Watering is too much, Custom Program doesn't show up

Karen Thompson
Updated at 2022-09-02 15:15:20 UTC 

We had enabled Smart Watering. It was watering each zone twice, for a very long time - totalling up to 2 hours nearly daily, unless it was raining. I know the standard comment from Netro CS is that it's better to water deeply and less frequently, but this was watering every day...2 hours a day. It's too much. I disabled smart watering, and created my own program, but it 1) doesn't show up in the calendar/schedule and 2) the home page says "Next run not scheduled". How do I enable my custom program to run? Is there some small enable/disable button somewhere I need to use? Do I need to clear everything and start from scratch? We'd love a nice green lawn, but can't water for 2 hours every day (on just a small front yard!). 


Also, it'd be nice if there was a way to talk to a technician. Thank you.

View: 396   Answer: 1

Two zones running at the same time

Jesse Sanchez
Updated at 2022-09-02 03:52:13 UTC 
Topic: General

Anyone running into an issue of having two zones run at the same time when doing a manual run?


View: 365   Answer: 1

How many rain sensors?

Roland Pircher
Updated at 2022-09-01 17:53:32 UTC 

Hello,

I was wondering if it's possible and makes sense to connect more than one rain sensor to the Netro Sprite.

View: 375   Answer: 1

Help! Pump Relay Question

Kirk Davis
Updated at 2022-09-01 13:43:25 UTC 
My unit has been working great . However, the relay no longer trips when a zone is activated. Am I supposed to have 24v A/C between M and C (on the right side of the panel, not the zone side) when a zone is active? I can trip the relay if I pull it from the Netro. Some sort of voltage output map would be helpful. 

I have new grass seed down, so please help soon. 
View: 781   Answer: 1

Suspect a shorted solenoid

rbrodt
Updated at 2022-08-25 16:00:32 UTC 

I bought a Netro Spark to replace an existing controller (a Raspberry pi based Open Sprinkler system) which exploded probably due to a shorted solenoid.


I read that the Spark can detect solenoids that are drawing too much current; is it safe to connect the Spark to shorted solenoids without worrying about damage to the controller?


Should I test all the solenoids with an amp meter first just to make sure?

View: 428   Answer: 1

How can add zones

Veronica Slaughter
Updated at 2022-08-25 04:20:46 UTC 
I touch the “done with zone” by mistake now I can’t figure out how to add the rest. 
View: 414   Answer: 1