We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

Why ? 

I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?

My controller has been out almost a month. I have factory reset, short reset uninstalled app, and unplugged it. No matter what I do, i cannot get past the connect to netro wifi step. I need to blow out my sprinklers and I cannot get my device to work to manually run them. It will say its connected and do the spinning wait thing, then suddenly tell me to connect to the netro internet again. When I go to do it again it says no internet connection. Please help me. I sent an email from my email as the registered user (husband) is deployed in the middle east. Please look for an email from "kimbo__@" 

Thanks!

Hi,

I can't set ITREVI107 station ID ,of weather underground,as my weather provider,  for sprite 6

Thank you

Alex

I cannot get the system to set up our county water restriction schedule. It is Wed and Saturday up to 10am in morning and after 6 pm at night. I would really like to run each zone once in the morning and once at night!  Any suggestions before I get fined $200.00?

Seems like my system has a mind of its own.  It'll water on time for a few weeks then stop then water again. 

My Netro controller is about three years old. I recently changed my Wi-Fi router about two months ago.  I repaired the controller with the new Wi-Fi, all seemed to work for a few days. Then the controller started cycling on and off of Wi-Fi. There are windows of several minutes that I can communicate with the controller, then windows of several hours when I cannot.  The light on the controller is solid for about 20 seconds, then three slow blinks, solid for 20 seconds, then three slow blanks, this pattern continues indefinitely. I have repaired the controller to WiFi several times. I have unplugged and then plugged the controller back in multiple times. Nothing seems to resolve the issue. It’s frustrating when I’m changing sprinkler heads and have to wait several hours to try a manual run to test the new heads. Has anyone else experience this and more importantly solved this issue? Thanks for the help!

Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.

I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.

Hi,

I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.

This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.

Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?

Thank's

Konrad

How does the Spark test the valves?

I want to connect a 24V input sensor on the spark outlet channels to switch 2 knx connect valves in different location. Cabling to those valves is to long for 24V. 
The valve testing always says that there is not current and switch it off --> Do i need a resistor on the outlet to simulate a valve? If yes, which value should the resistor have?

Thanks,

Peter

Hello

My system has 5 solenoids.  All worked fine until recently.  One will turn on and off manually.  

However in smart timer it turns in but not off.  

How can I confirm if a app set up issue or a hardware issue with solenoid itself.  

Nath

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

Hi do you sell the smart solar powered netro wi fi tap timers direct,i need 20 thanks 

Trevor Pfeiffer

One of the sensors started giving humidities form 80 yo 30% from one hour to another. I changed the position of the sensor and restarted various times. Now the sensor measures 0% humidity. 

Now after 4 days the sensor is dead. Tried charging and still doesn't start or show any life.

Any ideas to solve this problem?

Regards. 

Hi,

I've just installed a Spark 16 and I'm playing with the settings. I tried out a zone photo that hasn't really worked but can't seem to find a way to delete it.

Can someone help please?