More filters

Netro App

Bart Abbott
Updated at 2025-06-07 12:43:42 UTC 
Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 
View: 3673   Answer: 1

Whisperer humidity always 100%

Ciccio Pasticcio
Updated at 2025-06-09 06:53:42 UTC 
I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?
View: 4677   Answer: 1

Alessandro Mason
Updated at 2025-06-09 22:08:10 UTC 
Why do my zones only activate for 2 seconds?
View: 3603   Answer: 1

Netro spark no work

Fernando Bravo Calatayud
Updated at 2025-09-04 08:25:22 UTC 
I've had a Netro Spark 8 working without any problems since last year, but a few days ago it disconnected from the Wi-Fi and stopped working. I tried the reset button as indicated in the instructions, but there's no way to reconnect it. What else can I do? Thank you very much
View: 3964   Answer: 1

Problem: Spark 16 controller stuck on "in communication"

Corrado
Updated at 2025-10-08 13:48:10 UTC 

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.


The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052


I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.


What should i do to have this update?


Please



View: 1444   Answer: 1

Total water volume restriction

Kyle Giacomini
Updated at 2025-10-08 13:12:52 UTC 
I'm curious if there is a way to restrict or cap the calculated volume of water used daily for smart watering schedules. For example, my well produces about 3500 gallons a day or close to 4.5 CCF. I have a storage tank where the water is stored. Is there any logic that can be added to the smart watering calculation or scheduling to account for a daily water volume budget? 
View: 1690   Answer: 2

Password

Ignacio Sánchez
Updated at 2025-09-26 11:38:52 UTC 
Way Netro had changed my user password?
View: 2059   Answer: 1

Whisperer installation

Davide Chelo
Updated at 2025-09-26 11:38:17 UTC 

Hi, I just bought the whisperer 2 and would like to have it as only sensor for the entire garden, however is allowed to have maximum 3 zones for sensor. Is there a way to link all the zones to it? I have 7 zones.


Thanks

View: 2164   Answer: 1

I want to change wifi network my Netro controller is connected too.

loro
Updated at 2025-09-23 21:27:44 UTC 
Topic: General
How do I change the wifi network my Netro controller is connected too? I cannot proceed beyond step 2 from the instructions on the app. I get the message "Please connect to Wi-fi network "Netro_IRC_xxx."  However, the app shows that I am already connected!!
View: 2259   Answer: 1

Info function

Giuseppe
Updated at 2025-09-20 09:48:50 UTC 
Good morning, I installed a Sprite 6 controller, it works perfectly, but I have three questions: 1. How do I change the irrigation percentage without changing the watering minutes for all the zones each time? 2. When rain or wind is forecast, does the irrigation program still skip even if the smart function is not enabled? 3. When I start a zone in manual mode, for example to control the sprinklers, is it normal for there to be a long delay between pressing the Stop button and the actual interruption? Thanks.
View: 2771   Answer: 1

Program change Day

Tiziano Pacella
Updated at 2025-09-17 19:04:30 UTC 

Someone can help me?I need change the day for one program exists...what is the procedure? Thak you

View: 2747   Answer: 1

Rainbird esp me series

Magnus Swenson
Updated at 2025-09-15 14:38:33 UTC 
Can I use the Netro Spark 16 if I use the Rainbird ESP Me? I have 15 active zones.
View: 2974   Answer: 1

Time

Silvano Scotto
Updated at 2025-09-10 23:18:59 UTC 

My system is connected to a 500 liter tank. If I turn on both zones, it empties in 13 minutes.

In the application there is no possibility to program the maximum irrigation time for each individual area. I want you to work at most 13 minutes!

View: 3580   Answer: 1

Centralina non funziona

gsciurba
Updated at 2025-09-09 19:23:32 UTC 

Buongiorno,

ho riscontrato un problema con la centralina Netro Sprite-6.
Il dispositivo risulta online e sembra funzionare regolarmente, tuttavia non attiva nessuna uscita: né la master né le due zone configurate. Ho provato ad attivare manualmente tutte le zone, ma senza successo.

Ho effettuato alcune verifiche:

  • la tensione in uscita è sempre di circa 11 V AC su tutte le uscite;

  • la centralina è stata utilizzata pochissimo, solo con le zone master e 1–2;

  • non sono presenti segni visibili di bruciatura o danni hardware.

Da quanto riscontrato, sembrerebbe un problema software, poiché l’hardware appare in buone condizioni.

Resto in attesa di un vostro gentile riscontro e supporto.

Grazie per l’attenzione.

Cordiali saluti,
Giuseppe Sciurba


View: 3531   Answer: 1

Pixie valve won’t close

Geoff Miller
Updated at 2025-08-22 16:06:03 UTC 
One, and only one ,of my 4 Pixies occasionally sticks in open mode, not closing the valve, watering until I notice it. It won’t shut down from button and I have to turn it off or remove battery to get it to reset. It works for a few days and happens again. It has been working well for about 6 months. Any ideas how to fix this?
View: 4234   Answer: 2

Spark 16 works only in manual

Davide Riva
Updated at 2025-08-11 21:55:04 UTC 

Hello, I’ve installed netro app on my iPhone, followed the procedure to connect the spark 16 and everything is fine, but when I try to activate valves with the app, the led turn white.

If I remove spark 16 from the app, the led turn green and I can only activate valves from the controller,

Any solution?

Thanks


Davide

View: 4364   Answer: 2

Whisper not showing any moisture reading at all

Carolyn Seyfried
Updated at 2025-08-12 02:45:00 UTC 
Why is Whisperer not showing any moisture reading at all? after working fine for days, it just stops sending moisture info
View: 4208   Answer: 1

help Netro Spark 6

Andrea Giannelli
Updated at 2025-08-14 09:03:33 UTC 
Hi everyone,

I'm experiencing a serious issue with my Netro Sprite 6 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists.

Thenks

View: 4210   Answer: 1

Remote reboot of whisperer

Alfonso Olias Sanz
Updated at 2025-08-17 14:48:38 UTC 

Is there a way to remotely reboot a whisperer sensor?

I am on vacation adn one of the sensors is showing up weird values in all the parameters. 

View: 4141   Answer: 1

Non riesco a connettere metro spring con metro wisperer

Fabio Doc
Updated at 2025-08-23 07:43:08 UTC 
Non riesco a connettere metro spring con metro wisperer
View: 4434   Answer: 1