Timezone not supported

shaiamiel
Updated at 2021-04-11 19:33:24 UTC 
why do i get this error? I am trying to install in israel
View: 33   Answer: 1

Does the Pixle have to be installed with the water coming into it on the "Hose Faucet Connection" side?

dad@darkroom.ai
Updated at 2021-04-03 19:04:13 UTC 

Basically, is the Pixie water control valve one way, or can it shut off/turn on with pressure from either side?  In order to install it so the button faces up, I need to install it so the water comes in what is labeled as the "Outlet" side.  I don't know if it's labeled "Outlet" because it is a male connection, or because it cares about the direction of the water.  Otherwise, I will need to buy a male/male and female/female adapter, flip it "upside down" and use it with the button facing down.


Thanks.


View: 42   Answer: 1

Firmware update

Francesco Angelone
Updated at 2021-04-01 13:33:34 UTC 

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05


Thank you

View: 75   Answer: 1

Sensor not starting

Joan Peiro
Updated at 2021-03-06 08:53:31 UTC 

Good morning


I have received two days ago my new sensor. I am not able to start the sensor to proceed with the installation.  

When I press the power button it makes a short flash in red after releasing but does not turn to white , blink or green.  


Same effect when I press quickly  three times or six times.   It only produces a short flash in red.  I can not proceed with the installation as my app does not find the Netro wifi of the sensor as it is off.    I tried to leave the sensor under solar exposure for a full day with no change in the behavior.  Still just a short red flash after pressing the power button but nothing else.

Can you guide me how to solve the problem? 

View: 114   Answer: 2

Maximum wire distance between controller and valves

Netro Inc
Updated at 2021-01-16 14:20:49 UTC 

Below is a chart indicating the maximum wire runs that can be used when installing AC solenoids and valves.


22 AWG: 600 feet 

20 AWG: 700 feet 

18 AWG : 850 feet 

16 AWG: 1300 feet 

14 AWG: 2000 feet

View: 142   Comment: 0

Technical question

Enrique Campos Sanchez
Updated at 2021-01-14 20:36:25 UTC 

Hi team.

I would like to know what is the maximun wire longitude that support by zone the Netro Driver using 24 VAC power supply.

Thank´s.

View: 128   Answer: 1

How to make Netro sensor repair

Bowie Xu
Updated at 2020-12-06 21:04:42 UTC 
My sensor doesn’t blink white led. When I presses the power button, it shows solid white for a while and then green color and red and goes off. The instructions make me confused. I tried to press the power button for 6 times. What does restart 3 times means? My sensor never goes to blinking white color.
View: 196   Answer: 1

Sensor and zone of control

Andrea Pieri
Updated at 2020-11-20 19:49:29 UTC 
Dear support right now i am installing my new sensor connected with netro controller ( this is the first sensor) . I have 5 zone active but sensor is able to control just 3 zone is possibile to extend the sensor control  to a global of 5 zone for one sensor ? Thanks for your help .
View: 190   Answer: 1

Second house

HaccasDave
Updated at 2020-09-29 18:20:51 UTC 

I'm in the very fortunate position of having 2 homes - one in the UK and one in Spain. We've just had the garden reworked in the UK and I've been able to install an irrigation system controlled by a single Sprite controller. 


I'm very pleased with how this is working - and now want to upgrade the manual irrigation system we have in our Spanish house to a smart system. Can Netrohome / the (Android) app manage 2 different irrigation systems in 2 different locations (with 2 very different climates)?


Many thanks.

View: 229   Answer: 1

loose connection on install

Lawrence Jones
Updated at 2020-09-15 22:49:22 UTC 

The unit is working good, yeah!  The way the wires get tab/push for contact is really cheap.  The "spring" of the contact is very , very loose.

Move the wire at all and no contact.  Then trouble shooting to find where trouble is.  Not a good design. Need a much more firm grip on the bare wire. something else or just poor quality?


View: 217   Answer: 1

water connection of Pixie

graziani
Updated at 2020-08-27 08:29:42 UTC 
can you please confirm sizes of water connection, I don't find on the website
View: 242   Answer: 1

Fases

Joaquin
Updated at 2020-08-06 13:02:18 UTC 
Hola! Acabo de instalar mi Netro al sistema de riego. El el equipo antiguo tenía dos fases, pero ahora la instalación para que funcionara me obligaba a utilizar la celda “M” y me he quedado con una sola fase para todo el riego. Como lo puedo solucionar? 
View: 285   Answer: 1

Installation help

Francesco G
Updated at 2020-07-31 18:47:07 UTC 

Greetings from Italy

this Monday I will receive my Netro Smart Irrigation controller and I have some concerns about the power supply.

On the YouTube video guide I saw there are 2 slots to put the power cables but I was only able to find a regular 24V power adapter with one single output.

Do I have to cut the power jack off and split the cables in order to put them in the controller?

thanks in advance for your help, can’t wait to become part of the Netro family!


this is the power adapter I ordered: Alimentatore 220 V – 24 V/1000mA https://www.amazon.it/dp/B00AWU8NUM/ref=cm_sw_r_cp_api_i_OBgjFbJ8Q41F1



this is the Netro device I ordered: Netro Sprinkler Smart Controller, WiFi, Meteo consapevoli, Accesso remoto, 12 Zone, w/o Adattatore di Alimentazione https://www.amazon.it/dp/B07DGT7ZK1/ref=cm_sw_r_cp_api_i_iCgjFbP0QZ4DH

View: 278   Answer: 0

Whisperer reset WIFI does not work

ozieaev
Updated at 2020-07-19 14:38:29 UTC 

Got 2 Whisperer sensors recently. They came up not new (see some scratches on them and signs of use). As a part of install had to reset WIFI settings in order to connect to my WIFI. Pressing power shows red led. Issue is - pressing power 6 times (should switch to WIFI setup mode), does not work either. Still RED light.

Does anyone knows how to fix this?

Thanks.

View: 352   Answer: 3

Does Pixie timer have an integrated water back flow?

Sierra Kiner
Updated at 2020-07-13 17:27:01 UTC 
Is water backflow integrated into the Pixie timer or does installation require a separate one?
View: 335   Answer: 1

Installed perfectly

Lakeside Gardens
Updated at 2020-07-12 14:57:53 UTC 
And we are off and running.   Whisper went in the ground and started reporting right away.  Would be nice to connect it to my Ambient weather station as well.   
View: 403   Comment: 1

how do I add a whisperer to one of my accounts?

Douglas Ely
Updated at 2020-06-12 23:52:57 UTC 

I purchased a whisperer to automatically adjust the watering of problem areas. I received the product and turned it on. The white light began pulsing. I went to the Netro app and selected the account I wanted to add the whisperer to. When I go to "settings" and select "sensors" there is a blank screen. There is no "+" or add button or even any choices other than "back". I then tried to set it up under my own account. I clicked the "+" and there were choices to setup 1) irrigation controller, 2) Hose faucet Timer and 3)Shop Products.  Im  still looking for detailed instructions...


View: 356   Answer: 1

Alimentatore per Netro Sprite e’ corretto?

Simone Nolletti
Updated at 2020-06-07 19:32:59 UTC 
View: 375   Answer: 1

Upgrading from 6 to 12 zones

Carlos Oliveira
Updated at 2020-06-05 21:10:19 UTC 

Hello,


I am upgrading from 6 to 12 zones controller.


Is there a way to move all the historical data and zone settings to the new device ?


Thank you

View: 331   Answer: 1

Netro Sprite non apre le valvole

Simone Nolletti
Updated at 2020-06-03 09:40:36 UTC 

valvole hunter 24vac, netro non apre le valvole.

i collegamenti sono stati eseguiti come da istruzioni.

Quale può essere il problema?

Alimentatore 24v 1000ma e’ corretto?

View: 359   Answer: 1