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Pixie - Z1

Steve Inwood
Updated at 2025-01-16 10:10:53 

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

View: 2124   Answer: 1

Netro offline

Brett Gardner
Updated at 2025-01-20 00:02:43 

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

View: 2254   Answer: 1

API Error 4 - even with the example Device key

W4MSolutions
Updated at 2025-01-23 17:32:49 

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 


It is the same when we use the actual device keys for our Sprite and Whisperers 2.


Could you please help understanding why we're getting the error number 4 "invalid sensor"?

View: 2250   Answer: 1

Discount

darla
Updated at 2025-01-30 20:05:17 

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

View: 2126   Answer: 1

Door came off the unit

Michael Riley
Updated at 2025-02-19 19:52:51 
The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 
View: 1916   Answer: 1

Whisperer plant sensor, not showing up in app

Mike Carey
Updated at 2025-03-02 17:48:24 
I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?
View: 1842   Answer: 1

Programa que se ejecute en más de un horario

sdt_babel
Updated at 2025-04-08 17:57:42 
¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde
View: 1701   Answer: 1

does not irrigate

Giovanni Asoni
Updated at 2025-04-28 15:58:30 
The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.
View: 1598   Answer: 1

Irrigation system service

Rick Joseph
Updated at 2025-04-27 19:53:45 
How do you allow your irrigation or landscape service people to run the system without having a phone or Internet connection? Is there a simple way for them to override the sprite, and use some other way to manually open the valves without going underground to expose them?
View: 1352   Answer: 0

Server Down 4/27/25?

ducati1198804
Updated at 2025-04-27 19:38:18 
I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  
View: 1574   Answer: 5

Whisperer 2

Stephen Brewer
Updated at 2025-04-24 13:43:01 

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

View: 1429   Answer: 1

Garden Bib

Grant Sullivan
Updated at 2025-04-22 22:01:02 
Topic: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
View: 1596   Answer: 1

Request for Advice on Improving Water Pressure for Netro Pixie Irrigation Timer

Andrea DS
Updated at 2025-04-22 12:33:21 

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

  • The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
  • The Netro Pixie smart timer is installed three meters below the tap of the cistern.
  • When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

View: 1513   Answer: 1

24 hrs

Eric Jonsson
Updated at 2025-04-19 08:19:24 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
View: 1667   Answer: 1

Google Home Assistant

Eric Jonsson
Updated at 2025-04-19 07:46:16 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

View: 1516   Answer: 1

Netro Whisperer gen2 4 zones

Luca Gennuso
Updated at 2025-03-25 22:22:40 
Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.
Thank you 
View: 1794   Answer: 1

Tiempo de riego

Doyle Farm
Updated at 2025-03-16 17:30:27 

Cómo puedo hacer que el programador riegue más de 60 minutos. Solo me permite 60 minutos por programa

Gracias Marcelo 

View: 1668   Answer: 1

Greenhouse

Perry en Louise Mevissen
Updated at 2025-03-22 08:43:22 
Topic: General

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 


May I suggest to add some sector setting that it is inside a greenhouse?


Thanks

Perry

View: 1791   Answer: 1

Dutch language improvement

Perry en Louise Mevissen
Updated at 2025-03-22 08:54:24 

Some translations in the app for the Dutch language are a bit off. The wrong translation from English to Dutch is used.


For instance to save a setting in Dutch the word “sparen” is used. “sparen” in Dutch is used for instance to save money. The proper Dutch word to save a setting is “opslaan”


Another one is how “disabled” is translated. It currently says “gehandicapt” which is the Dutch word for disabled people. When a setting is disabled the proper Dutch word is “uitgeschakeld”, literally meaning off-switched


Kind regards,

Perry

View: 1683   Answer: 1

Pixie unable to connect to the internet

Robert Greenwood
Updated at 2025-04-06 18:47:24 

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

View: 1551   Answer: 1