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Transformer replacement

zoompj@gmail.com
Updated at 2025-05-18 18:43:54 UTC 
Topic: General

I’m sure my transformer is not working.

I have Netro 6

Please help

View: 6712   Answer: 1

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Updated at 2025-05-19 08:42:52 UTC 
Topic: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

View: 6747   Answer: 1

Smart Zones are random

Dave H
Updated at 2025-05-19 15:27:46 UTC 

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

View: 6331   Answer: 1

overwatering

Alfonso Olias Sanz
Updated at 2025-05-20 12:55:43 UTC 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

View: 6521   Answer: 2

Refurbished netro controller

drylake
Updated at 2025-05-23 23:37:47 UTC 
Can I send my controller in to get it repaired? 
View: 5951   Answer: 1

Battery Issue - Netro Stream

K L
Updated at 2025-05-25 03:09:56 UTC 
Topic: General

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

  • Hardware : Netro Stream 1.0
  • Firmware: 1.0.0


Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin



View: 6490   Answer: 1

Overview with multiple controllers

Mikael Hammarin
Updated at 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


View: 6432   Answer: 1

New Sprite Owner

Bryant Bustamante
Updated at 2025-05-26 22:46:01 UTC 

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...


View: 6681   Answer: 1

Alessandro Mason
Updated at 2025-06-09 22:08:10 UTC 
Why do my zones only activate for 2 seconds?
View: 4049   Answer: 1

Sprite / Spark and Flume

Bruce P
Updated at 2024-12-12 22:28:13 UTC 

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?


Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs


* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

View: 5657   Answer: 1

Programm issue with App ( manual mode )

Pierluigi Erba
Updated at 2025-06-25 14:39:59 UTC 

Il programma notturno funziona regolarmente ma non funziona lo start manuale.

Anche entrando nel programma e selezionando esegui ora non parte.

Ho già provato a riavviare App centralina NETRO e router Wifi senza risultato.

Rimane in connessione ma non parte !!

My account Pier1972

View: 4702   Answer: 0

Umidità terreno

Alessandro Zannini
Updated at 2025-07-03 19:20:15 UTC 
Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?
View: 5537   Answer: 1

Time range not respected

Fabio Silvestri
Updated at 2025-06-19 16:29:56 UTC 

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected? 


View: 4772   Answer: 1

Plant needs

Bob Benny
Updated at 2025-06-19 00:30:05 UTC 

Could you please advise me on how to determine the specific requirements of my rose bush? While I have access to the data, I find it challenging to apply it without knowing the ideal conditions for my particular rose.


Thank you for your help.

View: 4196   Answer: 1

Rainfall not correct from Netro or WU- how do I adjust it?

Kirk Davis
Updated at 2025-06-18 03:59:06 UTC 
Need to change the rainfall for the prior day, how do I do it? 
View: 4409   Answer: 1

Nitro sprite 6 ha smesso di funzinare

deleted_20251116145647_francescomaggi
Updated at 2025-06-16 21:04:10 UTC 
Da qualche giorno il dispositivo ha smesso di funzionare. Non irriga né manualmente né con il programma. Ho già provato a rimuoverlo dall’app e resettarlo, ma non è cambiato nulla. Cosa consigliate di fare? Grazie
View: 5046   Answer: 3

Informations pixie z1 with hub

Lorenzo Bigagli
Updated at 2025-06-14 12:02:48 UTC 

Please

I have had smart cotroller netro for 3 years. Never problems! 

Now i d like to buy z1 pixie with hub! But is it essential the hub for smart controlling? And if yes the hub has to be connected by lan to the router? 

View: 3918   Answer: 1

Whisperer

Angelo Suppa
Updated at 2025-06-11 16:54:13 UTC 
Topic: General
Salve, quanto deve risultare l’umidità del terreno in giardino? Il sensore mi indica sempre tra i 96 e 97%. 
Poi non mi dovrebbe consigliare quando irrigare?
View: 5370   Answer: 2

Error valve

becerril
Updated at 2025-06-10 19:45:14 UTC 
Hello, I have 5 sprite-type irrigation controller units installed. In one of them, the irrigation stops after approximately 14 seconds on all channels, although it still appears as watering in the status. We have measured the electrical resistance and it is normal.
View: 5035   Answer: 1

Water consumption

cwo
Updated at 2025-06-01 19:51:34 UTC 
I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.
View: 5752   Answer: 1