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Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
Updated at 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

View: 4602   Answer: 1

Change the sprinkling schedule

nsutherland
Updated at 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
View: 4262   Answer: 1

NETRO PIXIE-Z1 not watering via app or wepage

Daniele Fuccio
Updated at 2025-07-18 17:17:18 UTC 

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.


What could the issue be?

Thank you in advance

View: 4582   Answer: 1

My programme stop after few minutes

Franck FONTANEL
Updated at 2025-07-18 19:49:49 UTC 

When I Launch the program , it stop after few minutes…

I don’t know why ?

View: 6436   Answer: 1

Pause

Tamgar chan
Updated at 2025-07-19 10:59:15 UTC 
When pausing a zone for any reason during watering cycle, the zone is skipped. Is there any way to pause it then resume the watering cycle in the zone that was paused?
View: 6777   Answer: 1

Whisper not showing any moisture reading at all

Carolyn Seyfried
Updated at 2025-08-12 02:45:00 UTC 
Why is Whisperer not showing any moisture reading at all? after working fine for days, it just stops sending moisture info
View: 6439   Answer: 1

Program change Day

Tiziano Pacella
Updated at 2025-09-17 19:04:30 UTC 

Someone can help me?I need change the day for one program exists...what is the procedure? Thak you

View: 4811   Answer: 1

Rainbird esp me series

Magnus Swenson
Updated at 2025-09-15 14:38:33 UTC 
Can I use the Netro Spark 16 if I use the Rainbird ESP Me? I have 15 active zones.
View: 5079   Answer: 1

Time

Silvano Scotto
Updated at 2025-09-10 23:18:59 UTC 

My system is connected to a 500 liter tank. If I turn on both zones, it empties in 13 minutes.

In the application there is no possibility to program the maximum irrigation time for each individual area. I want you to work at most 13 minutes!

View: 5682   Answer: 1

Centralina non funziona

gsciurba
Updated at 2025-09-09 19:23:32 UTC 

Buongiorno,

ho riscontrato un problema con la centralina Netro Sprite-6.
Il dispositivo risulta online e sembra funzionare regolarmente, tuttavia non attiva nessuna uscita: né la master né le due zone configurate. Ho provato ad attivare manualmente tutte le zone, ma senza successo.

Ho effettuato alcune verifiche:

  • la tensione in uscita è sempre di circa 11 V AC su tutte le uscite;

  • la centralina è stata utilizzata pochissimo, solo con le zone master e 1–2;

  • non sono presenti segni visibili di bruciatura o danni hardware.

Da quanto riscontrato, sembrerebbe un problema software, poiché l’hardware appare in buone condizioni.

Resto in attesa di un vostro gentile riscontro e supporto.

Grazie per l’attenzione.

Cordiali saluti,
Giuseppe Sciurba


View: 5566   Answer: 1

Netro spark no work

Fernando Bravo Calatayud
Updated at 2025-09-04 08:25:22 UTC 
I've had a Netro Spark 8 working without any problems since last year, but a few days ago it disconnected from the Wi-Fi and stopped working. I tried the reset button as indicated in the instructions, but there's no way to reconnect it. What else can I do? Thank you very much
View: 5995   Answer: 1

Setup whisperer for skipping watering due high soil humidity

Francesco Gritti
Updated at 2025-08-29 16:39:06 UTC 

Hi, I have a Sprite 12 zones and a Whisperer 2 sensor added to the Netro app. However I cannot find any way to setup the sensor so that it inhibits watering if the measured humidity is higher than some value. The sensor is sending correct reading to the app but now it has been raining for few days and the Sprite keeps watering.


I would like to disable watering based on the sensor only and not on the weather forecast.


If in the app I select the Sprite, then go to settings>zones and select one zone i see the setting Sensor as "Not connected" but there is no way to connect a sensor. If i select the sensor and go to settings>sensor I see all the settings to change name, light color data send interval, but nothing about rain.


Can someone please help me? Thank you!

View: 6343   Answer: 1

How to run two irrigation zones simultaneously to avoid overlap issues

Angel
Updated at 2025-08-24 22:55:28 UTC 

Hi.

I have a lawn that is irrigated by two solenoid valves, Zone 1 and Zone 2. Each zone controls 3 sprinklers, and there are overlapping areas between the sprinklers from both zones. I would like to configure the system so that when Zone 1 runs, Zone 2 also runs at the same time, and when Zone 1 is off, Zone 2 is also off. In other words, both zones should operate simultaneously to avoid certain areas always receiving extra water. Is there a way to set this up with the controller?

View: 6560   Answer: 1

Non riesco a connettere metro spring con metro wisperer

Fabio Doc
Updated at 2025-08-23 07:43:08 UTC 
Non riesco a connettere metro spring con metro wisperer
View: 6554   Answer: 1

Interoperability with Alexa, Homey, any other smart home platform?

arnaud@brucy.org
Updated at 2025-08-22 19:03:11 UTC 

Hi,

Is there any interoperability/integration existing or planned with home automation/smart home platforms?

Integration with Homey Pro would be great, being able to fetch the watering status for each zone, start a manual watering, or send some external triggers (humidity, rain water tank level, etc.) 

Thank you !

Arnaud 

View: 6255   Answer: 2

Pixie valve won’t close

Geoff Miller
Updated at 2025-08-22 16:06:03 UTC 
One, and only one ,of my 4 Pixies occasionally sticks in open mode, not closing the valve, watering until I notice it. It won’t shut down from button and I have to turn it off or remove battery to get it to reset. It works for a few days and happens again. It has been working well for about 6 months. Any ideas how to fix this?
View: 6308   Answer: 2

Remote reboot of whisperer

Alfonso Olias Sanz
Updated at 2025-08-17 14:48:38 UTC 

Is there a way to remotely reboot a whisperer sensor?

I am on vacation adn one of the sensors is showing up weird values in all the parameters. 

View: 6252   Answer: 1

help Netro Spark 6

Andrea Giannelli
Updated at 2025-08-14 09:03:33 UTC 
Hi everyone,

I'm experiencing a serious issue with my Netro Sprite 6 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists.

Thenks

View: 6422   Answer: 1

Why can’t I change my zone off whipsper

Andrew Woods
Updated at 2025-07-22 19:30:55 UTC 
My whisper smart sensor is contacted to my garden plants zone at my holiday home. The smart schedule is not working.this is due to the fact that the sensor battery says it needs charging. Obviously I can’t charge it as I am not there. But I can’t seem to find a way of disconnecting the sensor from the program and on to smart schedule 
View: 4416   Answer: 1

Spark not working – won’t start valves despite all attempts

Stefano
Updated at 2025-07-23 06:55:23 UTC 

Hi everyone,


I’ve been using a Netro Spark (8-zone model) for some time, but recently it stopped working properly.

The controller connects to Wi-Fi and appears online in the app, but when I try to start any valve (manually or via schedule), it says “communicating” and nothing happens.


Here’s what I’ve already tried:


  • Restarted the Spark multiple times
  • Performed a full reset (12 seconds on RST button)
  • Re-added the device in the app
  • Tried to trigger irrigation manually from both the app and the controller
  • Confirmed that the system works when I open the valves manually from the controller
  • Tried different power supplies
  • Connected to a mobile hotspot instead of my home Wi-Fi (same result)
  • Updated the firmware to the latest version (v3.3.0)
  • Purchased a brand new Spark controller and tested it — same exact issue



At this point, it looks like the issue is not hardware or network-related.

Could it be a firmware bug or a server-side problem?


Any help would be greatly appreciated!


Thanks in advance,

Stefano Mauri


View: 4894   Answer: 3