Hi there,

Is there an option to set a manual run or a one time run for more than 60 minutes? I would like to perform a deep soak on some of my older trees. The smart schedules will only run water less than an hour as well. Is there an explanation why zones will not run for more than an hour? 

Thanks

Hello,

I have a problem when I checked the server status. The app says that the port MQTT is blocked.

Can you help me please?

Thankyou

I want to set up a repeating program schedule to run every 4 hours to establish a new lawn. At this point I have found the repeating programs will only allow a minimum interval of 1day (24hrs). Is there a way to schedule a repeating program with a shorter interval time? 

Vorrei usare un altra app meteo come si può collegare 

I’ve read that night watering is not good so why does the device order a watering cycle after 9pm?  Smart watering is enabled on all zones. 

I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.

I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.

Hi,

my firmware version is the 1.1.1

Please, can I have the last firmware vesion and the instructions for update my controller.

The serial number is E4956E4B6B05

Thank you

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 

Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

How to determine prior watering schedule?

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...

Thanks,

Arthur

Why is my light flashing on my Netro?

I have the Pixie set up and working and showing in the Netro App. When I go to link Netro to Google Home the error message I get is no devices were found in your Netro account. The Pixie is definitely in my account.

Any help appreciated.

Thank You,

Steve 

Dear sirs,

why you don't show the subsoil humidity in the app?

Please add in next revision. 

Thanks.

I had to turn off my water valve to my sprinkler system for a week (ending in a few days) and forgot to disable smart watering on my netro.  Netro thinks it did a complete watering last Saturday, and adjusted estimated soil moisture accordingly.  Netro isn't planning another watering for another 9-10 days.  However no watering last Saturday occurred.  

How best should I handle this?  Is there a way to delete past watering, which will lower soil estimated moisture, triggering a sooner watering than currently scheduled?  Or should I just do a manual long watering as soon as I can?

Under the tab which has the history of moisture that can be sorted by today, week, month - please make the today tab the same as the week and month tab. It is much easier to see and more useful to see if the data is laid out from left to right in a line graph, rather than in two different circles for AM and PM - you have to switch back and forth which isn't ideal, and it's harder to see when the moisture drops are happening.