Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.

Tested countless times, hasn't finished a cycle in a month. The zone stops sending the 24v signal causing the pump relay to snap shut and turn off the water supply, or perhaps the zone valve. Either way, appears to be a very odd defect. Do I need a replacement unit?  (BTW, I have all smart fumctioms disabled) 

Hi 

I am a new user here and just installed the Netro in my house. The “Smart watering” schedule seems very odd to me.

As you can see there are 2 rounds for each zone and the time of zone 4 is about an hour in one round. Is this normal ?

Bowie

I am trying to add a Manager and the system will not accept the email address I am entering. When I tried entering just a user name it populated an unknown email address. I deleted this. 

Then when I tried exiting the screen I received the Network Error 2507

i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.

thank you.

How is the subsoil moisture determined on the Netro App for each zone?

Any chance you folks will add a rain delay feature in the app? It’s hard enough for Netro to predict the weather, and it certainly can’t adjust to every missed forecast. But it’s quite easy for me to hit 24 HR DELAY and make it right.

Thoughts?

Is there a chance to swap the measurement units to km/h? 

I am still trying to figure out the rain prediction algorithm. 

I had 1 set of zones schedule to eater at 5 am on the 17th.

This was overridden by the program anticipating rain at 3am on the 18th (according to forcast). Why does it look so far ahead? Does it take into account the current moisture reading? There is an 85° full sun day between these events.

The app has a number of soil choices- I don’t know which to choose. I assume different soil has different water retention. Is there a list which shows how much water the different soil types require?  Or is there a way to tell which soil you have?

Hola! Acabo de instalar mi Netro al sistema de riego. El el equipo antiguo tenía dos fases, pero ahora la instalación para que funcionara me obligaba a utilizar la celda “M” y me he quedado con una sola fase para todo el riego. Como lo puedo solucionar? 

It's been nearly two months since you said adjusting actual rainfall would be added to the app. No useful updates at all. We deserve to know if you are spending your time on other products, and are not planning to fix this app. Transparency would help keep me from pulling my hair out. 

Is there a way to see the wifi strength from the sensor.   From the phone I have good strength but from as far as the sensor it comes and goes for reporting.   Thanks!

My Netro is off line, we are back in Ohio now. How do I get it back on line ?

I’ve setup several schedules and in creating another new one, I run into errors about a schedule conflict.  I’ve disabled the other schedule so it won’t run but even then I get the error.

I would think that the app would be smart enough to not create a schedule conflict with a disabled schedule?

I had Smart Scheduling enabled on all zones and then I turned off smart scheduling for all zones but the smart schedules for the next 30 days do not go away. Appears no way to delete them?

Hello, I set the app to run 3 manual programs on the odds day and I have the smart watering system active on all zones.

Will it skip my watering if there is rain in the forecast on an odd day?

How do I cancel a watering schedule while we make sprinkler repairs?

Hi, I need to use Only my programs but I cant turn off Smart control. So the app starts to water even When I dont want to. 

Good Day,

Really enjoying the product and app so far. 

 Another question: I noticed my Smart Water schedule includes a couple zones that did not end up running at the scheduled time (see attached screenshot). Is this due to the dynamic changes in the algorithm? The home page did show, however, that these zones ran but they actually did not. 

Thanks. 

I only got my system delivered yesterday, so this could be something that I doing wrong, I have one whisperer in the back garden and one in the front. I live in Merida Yucatan and so it's hot all the time. The whisperer in the back is in direct sunlight most of the day yet it's reporting the temperature as 24. The one in the front is shaded by the house yet that is reporting 33. Both seem to be reporting incorrect moisture levels in both the topsoil and subsoil. Yucatán drains through stone to underground water sources so I would expect both topsoil and subsoil to be showing very arid.

Can anyone advise?