I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 

I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?

Assumption is that rain events need to prevent / skip watering.

I have one requirement that is the opposite where if it has rained more than 5mm, i want to use my watering system to pump water for about 15 minutes from my 100,000 litre water tank to a 12,000 litre holding tank that I use for gravity fed gardens. 

Is there a way?

Cómo puedo hacer que el programador riegue más de 60 minutos. Solo me permite 60 minutos por programa

Gracias Marcelo 

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 

May I suggest to add some sector setting that it is inside a greenhouse?

Thanks

Perry

Some translations in the app for the Dutch language are a bit off. The wrong translation from English to Dutch is used.

For instance to save a setting in Dutch the word “sparen” is used. “sparen” in Dutch is used for instance to save money. The proper Dutch word to save a setting is “opslaan”

Another one is how “disabled” is translated. It currently says “gehandicapt” which is the Dutch word for disabled people. When a setting is disabled the proper Dutch word is “uitgeschakeld”, literally meaning off-switched

Kind regards,

Perry

Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

Hi,

Just got a Pixie for my balcony drip system (used to have a Gardena un-smart controller). As soon as I installed it, water was running through it! Why is not off by default and why isn’t there a simple start/stop button on the app (in case of emergency)? I don’t want my neighbors underneath complaining it’s dripping water all over the place because of an issue with the smart watering system that couldn’t be easily stopped!

¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde

Hello, I have 5 sprite-type irrigation controller units installed. In one of them, the irrigation stops after approximately 14 seconds on all channels, although it still appears as watering in the status. We have measured the electrical resistance and it is normal.

My indicator led is burn out. whocan I replace it?

Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 

I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?

Why do my zones only activate for 2 seconds?

Please

I have had smart cotroller netro for 3 years. Never problems! 

Now i d like to buy z1 pixie with hub! But is it essential the hub for smart controlling? And if yes the hub has to be connected by lan to the router? 

Da qualche giorno il dispositivo ha smesso di funzionare. Non irriga né manualmente né con il programma. Ho già provato a rimuoverlo dall’app e resettarlo, ma non è cambiato nulla. Cosa consigliate di fare? Grazie

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.