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When Zone 11 is programmed to run but zone 4 runs instead.

Mike
Updated at 2026-04-21 18:10:56 UTC 
Zone 4 correctly runs when zone 4 is activated
View: 2055   Answer: 1

Different weather and does not skip rainy days

Leonardo A
Updated at 2026-04-20 06:25:01 UTC 
Good morning, if anyone can help me, I have two Netro control units installed 1 km from each other and they give me two different forecasts, both having the same weather portal, one irrigates it even with rainy days, while the other gives me the programming in 20 days.....
View: 2436   Answer: 1

enable switch

Andrew McNaughtan
Updated at 2026-04-19 22:32:06 UTC 
I switched the enable switch in the Netro app to disable and now I can't get it to turn back on. The app says "next run not scheduled". When I close the app and reopen it, the switch has moved back to the disabled position. Nothing works, I can't even manually water. The controller has a green light showing and I have tried powering the controller off and back on and it reconnects without an issue but the app will not work.
View: 1991   Answer: 1

Not skipping raining days

Felipe VNunes
Updated at 2026-04-17 23:00:44 UTC 

Hi guys,

My Netro system is not skipping watering on rainy days. As shown below, it still watered even though it is configured to skip the previous day, the rainy day itself, and the day after. Any recommendations?

View: 2018   Answer: 1

Multiple locations

paul.robinson@bigbend.net
Updated at 2026-04-12 21:06:55 UTC 

Can you have multiple locations or do you have to setup separate accounts?

If separate accounts, how do you do that?

View: 2066   Answer: 1

Any way for user to open and replace battery in Whisperer 2?

ducati1198804
Updated at 2026-04-09 02:24:02 UTC 
Any way for end user to open and replace battery on a whisperer 2?  It is out of warranty.  
View: 2163   Answer: 1

I want to change wifi network my Netro controller is connected too.

loro
Updated at 2025-09-23 21:27:44 UTC 
Topic: General
How do I change the wifi network my Netro controller is connected too? I cannot proceed beyond step 2 from the instructions on the app. I get the message "Please connect to Wi-fi network "Netro_IRC_xxx."  However, the app shows that I am already connected!!
View: 4294   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 15076   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 3196   Answer: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 3333   Answer: 1

Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 3316   Answer: 1

App crash

Nick
Updated at 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
View: 3423   Answer: 1

L irrigazione non parte

Marco Michelini
Updated at 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

View: 3293   Answer: 1

End of Season Shut down

Jayme Buhlman
Updated at 2025-10-10 17:59:16 UTC 
Topic: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
View: 3598   Answer: 1

Problem: Spark 16 controller stuck on "in communication"

Corrado
Updated at 2025-10-08 13:48:10 UTC 

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.


The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052


I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.


What should i do to have this update?


Please



View: 3145   Answer: 1

Total water volume restriction

Kyle Giacomini
Updated at 2025-10-08 13:12:52 UTC 
I'm curious if there is a way to restrict or cap the calculated volume of water used daily for smart watering schedules. For example, my well produces about 3500 gallons a day or close to 4.5 CCF. I have a storage tank where the water is stored. Is there any logic that can be added to the smart watering calculation or scheduling to account for a daily water volume budget? 
View: 3386   Answer: 2

Password

Ignacio Sánchez
Updated at 2025-09-26 11:38:52 UTC 
Way Netro had changed my user password?
View: 3929   Answer: 1

Whisperer installation

Davide Chelo
Updated at 2025-09-26 11:38:17 UTC 

Hi, I just bought the whisperer 2 and would like to have it as only sensor for the entire garden, however is allowed to have maximum 3 zones for sensor. Is there a way to link all the zones to it? I have 7 zones.


Thanks

View: 3843   Answer: 1

Non riesco a connettere metro spring con metro wisperer

Fabio Doc
Updated at 2025-08-23 07:43:08 UTC 
Non riesco a connettere metro spring con metro wisperer
View: 6133   Answer: 1

Setup whisperer for skipping watering due high soil humidity

Francesco Gritti
Updated at 2025-08-29 16:39:06 UTC 

Hi, I have a Sprite 12 zones and a Whisperer 2 sensor added to the Netro app. However I cannot find any way to setup the sensor so that it inhibits watering if the measured humidity is higher than some value. The sensor is sending correct reading to the app but now it has been raining for few days and the Sprite keeps watering.


I would like to disable watering based on the sensor only and not on the weather forecast.


If in the app I select the Sprite, then go to settings>zones and select one zone i see the setting Sensor as "Not connected" but there is no way to connect a sensor. If i select the sensor and go to settings>sensor I see all the settings to change name, light color data send interval, but nothing about rain.


Can someone please help me? Thank you!

View: 5941   Answer: 1