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programs - reordering

Lee Hill
Updated at 2026-05-08 06:40:14 UTC 

can anyone help how to reorder programs?

When edit turned on, I just cannot grab marks to the right to pull up or down. So what is that sign for (like > =)?

Mark on left at each program is to delete. That's okay.

View: 1414   Answer: 1

Notifications sur Android

Cyrille ROBINET
Updated at 2026-05-03 16:14:14 UTC 

Bonjour,


Je n'arrive pas à faire fonctionner les notifications sur mon téléphone Android.

J'aimerais avoir de l'aide.


Merci 

View: 1435   Answer: 1

Feature Request / Setup Assistance: Apply Rain Skip to User Programs without Smart Scheduling

Alessandro Zannini
Updated at 2026-05-01 16:47:43 UTC 

Hello Netro Support Team,

I am a user of the Netro system and I need assistance with my zone configuration.

Currently, I have a specific zone (named "Goccia") set up with a User Program (fixed days and fixed minutes). I do not want the Netro AI to change my watering duration or frequency.

However, I want the system to automatically skip my fixed program if it rains or if rain is predicted.

In my app settings for this zone, I see that "Smart Zone" is currently Disabled. My questions are:

1. If I enable "Smart Zone", will it overwrite my manual minutes and days, or will it only apply the "Rain Skip" feature to my existing User Program?

2. How can I ensure that the system follows my fixed schedule strictly, but still uses weather data to skip cycles during rain?

I want my manual program to be "Weather-aware" without becoming "AI-controlled".

Thank you for your help.

Best regards,


View: 1536   Answer: 1

When Zone 11 is programmed to run but zone 4 runs instead.

Mike
Updated at 2026-04-21 18:10:56 UTC 
Zone 4 correctly runs when zone 4 is activated
View: 2149   Answer: 1

Different weather and does not skip rainy days

Leonardo A
Updated at 2026-04-20 06:25:01 UTC 
Good morning, if anyone can help me, I have two Netro control units installed 1 km from each other and they give me two different forecasts, both having the same weather portal, one irrigates it even with rainy days, while the other gives me the programming in 20 days.....
View: 2514   Answer: 1

enable switch

Andrew McNaughtan
Updated at 2026-04-19 22:32:06 UTC 
I switched the enable switch in the Netro app to disable and now I can't get it to turn back on. The app says "next run not scheduled". When I close the app and reopen it, the switch has moved back to the disabled position. Nothing works, I can't even manually water. The controller has a green light showing and I have tried powering the controller off and back on and it reconnects without an issue but the app will not work.
View: 2076   Answer: 1

Not skipping raining days

Felipe VNunes
Updated at 2026-04-17 23:00:44 UTC 

Hi guys,

My Netro system is not skipping watering on rainy days. As shown below, it still watered even though it is configured to skip the previous day, the rainy day itself, and the day after. Any recommendations?

View: 2091   Answer: 1

Password

Ignacio Sánchez
Updated at 2025-09-26 11:38:52 UTC 
Way Netro had changed my user password?
View: 4016   Answer: 1

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 2827   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 2956   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 15182   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 3286   Answer: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 3434   Answer: 1

Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 3402   Answer: 1

App crash

Nick
Updated at 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
View: 3499   Answer: 1

L irrigazione non parte

Marco Michelini
Updated at 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

View: 3369   Answer: 1

End of Season Shut down

Jayme Buhlman
Updated at 2025-10-10 17:59:16 UTC 
Topic: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
View: 3680   Answer: 1

Problem: Spark 16 controller stuck on "in communication"

Corrado
Updated at 2025-10-08 13:48:10 UTC 

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.


The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052


I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.


What should i do to have this update?


Please



View: 3232   Answer: 1

Total water volume restriction

Kyle Giacomini
Updated at 2025-10-08 13:12:52 UTC 
I'm curious if there is a way to restrict or cap the calculated volume of water used daily for smart watering schedules. For example, my well produces about 3500 gallons a day or close to 4.5 CCF. I have a storage tank where the water is stored. Is there any logic that can be added to the smart watering calculation or scheduling to account for a daily water volume budget? 
View: 3464   Answer: 2

Setup whisperer for skipping watering due high soil humidity

Francesco Gritti
Updated at 2025-08-29 16:39:06 UTC 

Hi, I have a Sprite 12 zones and a Whisperer 2 sensor added to the Netro app. However I cannot find any way to setup the sensor so that it inhibits watering if the measured humidity is higher than some value. The sensor is sending correct reading to the app but now it has been raining for few days and the Sprite keeps watering.


I would like to disable watering based on the sensor only and not on the weather forecast.


If in the app I select the Sprite, then go to settings>zones and select one zone i see the setting Sensor as "Not connected" but there is no way to connect a sensor. If i select the sensor and go to settings>sensor I see all the settings to change name, light color data send interval, but nothing about rain.


Can someone please help me? Thank you!

View: 6024   Answer: 1